All Courses

AAIM Employers' Associations' full-day leadership conference is one of the top events for business leaders and human resource professionals of all levels.

Discover time management strategies to prioritize what needs to be done around a crazy, ever-changing schedule without working 24-7.

Building a healthy and strong culture where employees are empowered to share what they think creates a more positive and happy workplace.

Complete and accurate financial records are the pulse of successful organizations. In this course, participants will learn the business financial numbers/ drivers of income statements, balance sheets, and cash flow statements and the relationship between them through building a lemonade stand business and creating the financial statements for that business. The course exercises are based on the book "The Accounting Game: Basic Accounting Fresh from the Lemonade Stand" by Darrell Mullis and Judith Orloff.

In this course, participants will learn the business financial numbers/ drivers of income statements, balance sheets, and cash flow statements and the relationship between them through building a lemonade stand business and creating the financial statements for that business.

Learn how to use active listening skills, a powerful communication tool, that helps us understand what people are really saying.

Learn how to use active listening skills, a powerful communication tool, that helps us understand what people are really saying.

Everything DiSC® Agile EQ™ is a classroom training and personalized learning experiencethat teaches participants to read the emotional and interpersonal needs of a situation andrespond accordingly.

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

In this class, you will learn how to use the behavioral interviewing process to select the best candidates for open positions.

This series course is designed to provide those next level management skills for Supervisors who have the basic responsibilities of a supervisor. This curriculum explores Delegation Skills, Empowering Others, Leading Change, Performance Appraisals, Interviewing Skills, Critical Thinking, and developing a Professional Presence.

AAIM presents “Blueprint for Success” exploring how to build and sell a Total Rewards Program your organization.

The purpose of the Building Brilliant Workforce Skills series is to develop and finetune key business performance skills & fundamentals.

In this course, managers and leaders will learn the components of accountability and how they can both build and be part of a culture of accountability.

This program provides in-depth training on the sound use of tactics to influence work behavior and attitudes in an upward, lateral and downward direction.

This class should be a prerequisite for all classes as students will learn how to organize files and folders, search for items on their computers, and use and personalize Windows. Students will also learn how to browse the Web and gain an understanding about viruses and malware.

This course teaches the tools and techniques needed to become a skilled facilitator to build engagement, keep momentum, and reach goals.

This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration.

In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently.

In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently.

This course takes a look at some of the issues surrounding delegation skills and ways of improving personal delegation practices.

This two-hour program teaches employers how to create and align diversity and inclusion strategies with organizational objectives. Learn More.

Nurture employee growth to keep your work force strong with this high-impact in-person training class from AAIM Employers' Association.

This course will teach participants how to write simply and clearly, eliminate redundancies, and create messages that readers will remember.

This course will teach participants how to write simply and clearly, eliminate redundancies, and create messages that readers will remember.

In the Exceptional Customer Service Skills training course, learn how to manage challenging clients and provide exceptional Customer Service.

In the Exceptional Customer Service Skills training course, learn how to manage challenging clients and provide exceptional Customer Service.

This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration.

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

AAIM's High Performance Coaching class teaches managers essential coaching skills for leading teams. Match your coaching style to your team's needs!

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

This course offers an introduction and review of Equal Opportunity and Affirmative Action issues that persons in human resources deal with on a day-to-day basis.

This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis.

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

This course offers a review of the role of HR Manager and Training within the organization. It will examine Training & Organization Development goals and practices in the success of a company.

This course offers a review of the role of HR as the administrator of Unemployment, Worker’s compensation and other claims.

This course offers a review of the role of Human Resources in managing wage & salary structure for the organization.

Join us in person at AAIM’s Lake Mary, FL office on April 22 for expert guidance on ADA, FMLA, and Workers’ Compensation. Gain practical strategies for managing employee leave while staying compliant.

Join us online on April 22 for expert training on ADA, FMLA, and Workers’ Compensation. Learn to manage employee leave effectively while ensuring compliance—all from the convenience of your home or office.

This session is designed to provide HR professionals with the tools and knowledge needed to streamline and enhance their compliance efforts using AI technology.

This hands-on session will guide you through the practical applications of ChatGPT, empowering you to craft compelling job descriptions, dynamic job ads, and seamless communication templates. Fire up your laptop and get ready to unleash the power of ChatGPT in your talent acquisition endeavors!

This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to analyze data, tell compelling stories, demonstrate ROI, enhance presentations, and much more—all with no previous AI experience required!

This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to identify coaching needs, structure impactful coaching conversations, and provide meaningful feedback—all with no previous AI experience required!

. This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to create polished emails, engaging presentations, informative reports, meeting summaries, and much more—all with no previous AI experience required!

This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information.

AAIM presents a two-hour online introduction course to the basics of Microsoft Outlook including practice labs.

AAIM presents a two-hour online introduction course to the basics of Microsoft Excel including practice labs.

AAIM presents a two-hour online introduction course to the basics of Microsoft Outlook including practice labs.

AAIM presents a two-hour online introduction course to the basics of Microsoft PowerPoint including practice labs.

AAIM presents a two-hour online introduction course to the basics of Microsoft SharePoint including practice labs.

AAIM presents a two-hour online introduction course to the basics of Microsoft Word including practice labs.

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

Coaching can range from a less formal, day-to-day process, to a very structured and formalized approach. Regardless of the formality and approach, successful coaching efforts must be an effective blend of clear expectations, goal setting, monitoring, feedback, and ongoing communication.

In this session we will focus on building the skills that will make you a more powerful and persuasive communicator.

Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks.

High performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others seem to struggle along going from one crisis to another. In this session we’ll review how you as a leader – along with your team members – can become a high performing team.

As a supervisor, manager, or leader within your organization, you have many important responsibilities. Instead of just focusing on your own work, you must now ensure that results are achieved through the work of others.

You will learn ways to help build engagement in your employees as well as leadership styles that can influence motivation and build positive behaviors.

As leaders, you will be creating and facilitating change throughout your organization. It is important that you know the strategies and techniques that can reduce resistance to change and increase the chances of success for you and your team.

This course discusses costs of poor hiring decisions, reviews how to ask interview questions that focus on behaviors and make more informed hiring decisions.

The learning objectives for this module are to understand and learn to navigate the challenges of managing diversity within an organization.

In this course, participants learn methods to assess the type of conflict being faced and methods to diffuse it.

Conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself, and your organization.

This course helps assess and develop leadership skills, discover practical and proven ways to effectively communicate, and motivate and train others.

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

In this course, participants will learn strategies & techniques that can reduce resistance to change and increase the chances for success.

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

In this course, participants learn methods to assess the type of conflict being faced and methods to diffuse it.

A chart is a tool you can use in Excel to communicate data graphically. Charts allow your audience to see the meaning behind the numbers, making comparisons and trends much more straightforward. In this class, you'll learn how to insert, modify, and format charts far beyond the default information so you can communicate information effectively.

An Excel dashboard is a single page that helps managers and business leaders track key KPIs (Key Performance Indicators) or metrics to make informed decisions. It contains charts, tables and views backed by raw data. Learners will create a business dashboard to visualize and analyze sets of data. A well-designed dashboard provides on-demand access to all core metrics inter-departmentally.

An Excel dashboard is a single page that helps managers and business leaders track key KPIs (Key Performance Indicators) or metrics to make informed decisions. It contains charts, tables and views backed by raw data. Learners will create a business dashboard to visualize and analyze sets of data. A well-designed dashboard provides on-demand access to all core metrics inter-departmentally.

In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.|In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.|In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.

This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different worksheets and workbooks and introduce more advanced formatting techniques. In addition, participants will learn how to create outlines and subtotals and create and apply cell names. They will sort, filter, remove duplicate data, and create and format tables. Finally, they will learn how to protect and share workbooks.

In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.|In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.|In this ILT Series course, students will further build on the skills acquired in the Microsoft Excel Basic and Intermediate courses.

An Excel dashboard is a single page that helps managers and business leaders track key KPIs (Key Performance Indicators) or metrics to make informed decisions. It contains charts, tables and views backed by raw data. Learners will create a business dashboard to visualize and analyze sets of data. A well-designed dashboard provides on-demand access to all core metrics inter-departmentally.

Excel Tips & Tricks can significantly increase productivity and efficiency by allowing you to work smarter and faster. Learning Excel tips is highly beneficial for anyone working with data or spreadsheets regularly. Understanding keyboard shortcuts, formula shortcuts, data manipulation techniques, and data analysis features can save time and reduce errors. Given its myriad of features, we will show you some of the fastest and most efficient ways to work in Excel.

Excel LOOKUPs are powerful and versatile functions that can save time and effort when working with large datasets, they are some of Excel's most valuable and least understood functions. They are used to search for specific values within a data range and return related information from another location. In this workshop, we will explore ways to return data using advanced techniques like VLOOKUP, XLOOKUP, NAMED RANGES, the MATCH and INDEX functions, and more.

Excel Tips & Tricks can significantly increase productivity and efficiency by allowing you to work smarter and faster. Learning Excel tips is highly beneficial for anyone working with data or spreadsheets regularly. Understanding keyboard shortcuts, formula shortcuts, data manipulation techniques, and data analysis features can save time and reduce errors. Given its myriad of features, we will show you some of the fastest and most efficient ways to work in Excel.

The course explores using lookups to pull information out of multiple workbooks, bringing in delimited information from other sources, filtering information, using date calculations to figure out things like tenure and turnover, visually representing data to make it simple to review, and many tips and tricks that can help most every Excel user increase their productivity and decrease errors.

Outlook stores, receives, and sends emails, but it is a personal information management tool because it also includes calendars, meeting invitations, tasks, contacts, and notes. This session teaches students how to read, create, send, and forward email messages. Students will then learn to manage notifications and attachments, configure options, and use the search bar. Students will also learn to manage contacts, work with tasks, create appointments, and schedule meetings.

Building on the skills and concepts taught in Outlook Level 1, students will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize their messages and signatures, and set up automatic replies.

PowerPoint is a computer program that allows you to create and show slides to support a presentation. You can combine text, graphics, and multimedia content to create professional presentations. This course covers the essential functions and features of PowerPoint. After an introduction to PowerPoint's components, students will create a presentation, add content; arrange, insert, delete slides; and apply themes.

This course builds on the skills and concepts in PowerPoint Level 1. Students will learn to control global settings using slide masters and applying effects such as transitions and timings. They'll work with images and learn to include media files, animation, and explore advanced tools for using SmartArt, tables, and charts. Students will also integrate other Microsoft Office files, embed, and link external resources, and create hyperlinks.

This course covers the skills and concepts students need to use Microsoft Word. Students will learn how to create, save, and navigate documents. They will also learn how to enhance a document's appearance by using various formatting options including tables, page layout, graphics, styles and outlines.

This course covers advanced skills and concepts students need to use Microsoft Word productively and efficiently. Students will learn how to perform a mail merge, insert SmartArt diagrams, work with shapes, and format text graphically. Next, they will create complex illustrations with SmartArt and insert Building Blocks. Finally, they will record a Macro for completing a set of tasks.

In this course, participants will learn ways to help build employee engagement and performance.

Learning about people’s DiSC communication styles can help you understand their conflict behaviors and how they may differ from your own.

This course covers processes and skills for preparing and leading successful negotiations that result in mutually beneficial commitments.

Join us live for AAIM’s 2025 Compensation Event. Learn what’s changing, what’s working, and what to do next. In-person sessions in Peoria, St. Louis, and Winter Park.

Join the live simulcast of AAIM’s compensation strategy event and gain expert insights from Michael Maciekowich—plus get access to the session recording and Compensation Playbook.

Too much to do and not enough time? Learn how to be more productive in AAIM's half-day in-person Personal Productivity course.

Too much to do and not enough time? Learn how to be more productive in AAIM's half-day in-person Personal Productivity course.

This course utilizes a blended learning approach for the subject matter, and provides an opportunity to review the content and discuss real-life scenarios.

This interactive course helps professionals speak efficiently and effectively by teaching ways to prepare and deliver presentations, and engage audiences.

This course teaches a systematic process to understanding a problem, resolving it, and taking steps to prevent the same or similar problems from recurring.

Learning about people’s DiSC communication styles can help you understand their conflict behaviors and how they may differ from your own.

Learning about people’s DiSC communication styles can help you understand their conflict behaviors and how they may differ from your own.

This course teaches techniques that help individuals articulate their ideas with more authority and confidence, maximize strengths, and develop weaknesses.

This course provides a step-by-step approach to developing a detailed project plan culminating in baseline, timeline, and funding requirements.

An attorney breaks down Prop A’s legal challenges and what they mean for employers. Get updates and compliance insights before the deadline.

Join employment law experts online as they break down Prop A’s court challenges, what they mean for employers, and how to prepare.

An essential workshop for empowering HR professionals and business leaders to navigate exempt vs. non-exempt classification complexities.

An essential workshop for empowering employers and business leaders to implement Prop A and Missouri Paid Sick Time Mandates.

In this course, participants learn methods to assess the type of conflict being faced and methods to diffuse it.

This course will cover how to develop and implement an incident investigation program. Various analysis techniques will be discussed as well as assembling an investigation tool kit.

This course will cover OSHA’s recording and reporting of occupational injuries and illnesses standard, 29CFR1904. We will discuss recording requirements, reporting requirements, exemptions, required forms and when and what to post.

This course will cover OSHA’s standards relating to personal protective equipment (PPE) and lifesaving equipment. We will discuss the role of the competent person, workplace hazard assessment, selection of PPE, training and certification.

This course will assist in developing a training program to meet all of the OSHA training requirements. We will discuss how best to conduct training, recordkeeping requirements, frequency of training, certification and testing.

This program is designed for occupational safety and health (OSH) professionals who want to learn the fundamental concepts and processes for the implementation of recognized approaches to safety management.

This course will guide you through the essential steps to create compelling recommendations that drive results.

This course focuses on the four types of objections you’ll encounter in sales and provides you with strategies to handle them effectively, ensuring your conversations remain productive and positive.

Topics covered include Defining and Redefining Value vs ROI, Buyer’s Motivating Factors, The Modern Customer Journey, Finding the Customer-Centric Benefits, Giving a Value-Based Recommendation.

This course will review the benefits of an engaged workforce, discuss recent trends in employee engagement, review the 7 Drivers of Engagement and explore how HR Professionals can promote them internally.

This course will review different types of data, its sources, what it means, and how to make recommendations based on what your data tells you about impacting the organization’s goals.

At the end of this 2 hour class, participants will be able to understand the importance of organizational and strategic planning, analyze internal and external business environments, understand the role of mission, vision, and values, formulate and implement corporate business and functional level strategies, and understand HR’s role in strategic planning

This course will provide participants with tools to cope with personal and work stress while becoming more resilient to demands.

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

In order to be successful, leaders must be both planful and proactive as it relates to Time Management.

In order to be successful, leaders must be both planful and proactive as it relates to Time Management.

In this course, participants will learn how to engage audiences in ways that will best transfer the learning in an organized, effective, and timely manner.

This course teaches key communication skills that helps you speak, write, and behave in an assertive way.

AAIM's High Performance Coaching class teaches managers essential coaching skills for leading teams. Match your coaching style to your team's needs!

The Work of Leaders course provides a simple three-step process to help understand how attendees approach the most fundamental work of leaders: Creating a Vision, building Alignment around that vision and championing Execution of the vision. The Work of Leaders with DiSC training is a compelling experience that helps leaders get real results by improving self-awareness in key areas not explored or provided in your typical leadership training.

This course shows ways to recognize the common types of difficult people, how to coach that behavior, and respond assertively.

This course shows ways to recognize the common types of difficult people, how to coach that behavior, and respond assertively.

This investigation program covers the most common investigations our AAIM members are conducting, according to a recent This Week @ Work Poll.

This investigation program covers the most common investigations our AAIM members are conducting, according to a recent This Week @ Work Poll.