Conflict, Coaching & Challenging Discussions IN-PERSON

Course Date

This course is not currently scheduled.

Course Overview

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role.  This course is focused on all aspects of Business Conversations. It is designed to enhance your ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow-up to assess results to help the team to move forward with success.

  • Module 1 – Navigating & Resolving Conflict
  • Module 2 – Coaching Skills for Leaders
  • Module 3 – Challenging Discussions
  • Module 4 – The Art of the Follow Up

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