Cancellation/Reschedule and Inclement Weather Policy
AAIM Classroom Training Cancellation/Reschedule and Inclement Weather Policy
For all cancellations/reschedules or questions about them, contact us at 314.968.5360 or [email protected]
All registrations are firm. Substitutions are encouraged when the original registrant is unable to attend.
Full credit will be given when the registrant cancels/reschedules MORE THAN 10 business days prior to the date of the scheduled program.
A processing fee will be applied to all cancellations/reschedules received LESS THAN 10 business days prior to the date of the scheduled program.
No-shows and day-of-class cancellations/reschedules will be billed in full.
In the case of illness or a medical emergency, the registrant must notify AAIM and will then be offered the next date of the program at half price after the absence is paid in full.
In the event of inclement weather, it is the participant’s responsibility to find out if the program has been canceled by calling AAIM at 314.968.5360 any time after 6:00 am to hear a cancellation message.
Computer Training Inclement Weather Policy
This policy is set by our partner, Centriq Training:
If class start times are impacted by inclement weather, plans will be shared on the Weather Hotline 314.450.4734.
Decisions are made by 6:00 AM for day classes and 3:30 PM for evening classes.