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Our member companies continue to struggle with recruiting effectively, and all indications are that the challenge will not let up any time soon.

For years, organizations have offered professional training to help their external and phone sales teams improve their ability to influence and win customers. Yet many have missed the opportunity to improve company revenue and profit by extending appropriate sales skills to other customer-facing teams. Sales training is not just for sales people—especially if you are interested in teaching your post-sale teams how to add revenue to a successful sale. It’s an opportunity you should not miss.