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One of Our Most Popular Courses!

Member Fees: $429

Non-Member Fees: $599

To be successful in today’s challenging workplace, you must be able to speak up, be taken seriously, and not offend others. Whether passive or aggressive, this course will help you learn how to build confidence, speak up, and get your point across without being pushy and overbearing. It will help develop your communication skills for interpersonal and professional success.



At the end of this course you will be able to:
* Speak, write and behave in an assertive rather than passive or aggressive way
* Project a confident image that earns respect
* Use tactful ways to persuade and influence people
* Handle disagreements in a smooth, non-threatening way
* Say “No” without feeling guilty or creating resentment



Topics that will be covered:
* “Passive, Assertive, Aggressive – What’s the difference?”
* Overcoming mental roadblocks while building confidence
* Relationship strategies that build rapport and help overcome personality conflicts
* Key communication skills that help you get what you need, when you need it
* Exercises to build your assertive abilities fast


To view full course description, click HERE

 

For Cancellation/Reschedule and Inclement Weather Policy please click HERE

 

Course Description
HRCI 2025 Approved Provider logo

HRCI Accreditation:

Recertification Credit Hours: 6.5
Specified Credit Hours: HR


SHRM Recertification Provider logo

SHRM Accreditation:

Professional Development Credits Awarded: 6.5


National Registry of CPE Sponsors logo

CPE Accreditation:

Professional Development Credits Awarded: 7.5 Recommended

AAIM Employers’ Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

Course Dates

Course Date and Time

Start Date: 02/25/2025 08:30 AM CST
End Date: 02/25/2025 04:30 PM CST
Location
12851 Manchester Rd., Ste. 150
Des Peres, MO 63131

This Event is not available.

Course Date and Time

Start Date: 04/30/2025 08:30 AM CDT
End Date: 04/30/2025 04:30 PM CDT
Location
12851 Manchester Rd, Ste. 150
Des Peres, MO 63131

This Event is not available.

Course Date and Time

Start Date: 07/08/2025 08:30 AM CDT
End Date: 07/08/2025 04:30 PM CDT
Location
12851 Manchester Rd, Ste. 150
Des Peres, MO 63131

This Event is not available.

Course Date and Time

Start Date: 10/08/2025 08:30 AM CDT
End Date: 10/08/2025 04:30 PM CDT
Location
12851 Manchester Rd, Ste. 150
Des Peres, MO 63131
Register Now

Course Date and Time

Start Date: 12/11/2025 08:30 AM CST
End Date: 12/11/2025 04:30 PM CST
Location
12851 Manchester Rd, Ste. 150
Des Peres, MO 63131
Register Now