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Member Fees: $429
Non-Member Fees: $599
To be successful in today’s challenging workplace, you must be able to speak up, be taken seriously, and not offend others. Whether passive or aggressive, this course will help you learn how to build confidence, speak up, and get your point across without being pushy and overbearing. It will help develop your communication skills for interpersonal and professional success.
At the end of this course you will be able to:
* Speak, write and behave in an assertive rather than passive or aggressive way
* Project a confident image that earns respect
* Use tactful ways to persuade and influence people
* Handle disagreements in a smooth, non-threatening way
* Say “No” without feeling guilty or creating resentment
Topics that will be covered:
* “Passive, Assertive, Aggressive – What’s the difference?”
* Overcoming mental roadblocks while building confidence
* Relationship strategies that build rapport and help overcome personality conflicts
* Key communication skills that help you get what you need, when you need it
* Exercises to build your assertive abilities fast
To view full course description, click HERE
For Cancellation/Reschedule and Inclement Weather Policy please click HERE
Course Description
HRCI Accreditation:
Recertification Credit Hours: 6.5
Specified Credit Hours: HR
SHRM Accreditation:
Professional Development Credits Awarded: 6.5
CPE Accreditation:
Professional Development Credits Awarded: 7.5 Recommended
AAIM Employers’ Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
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