Assertive Communication Advantage Series LIVE ONLINE

Course Overview

This 2-part series and runs on the two dates listed above the registration button. This class helps the non-assertive speak up and the aggressive tone down for more productive work relationships.  It offers practical ways to express yourself and influence people without being pushy or overbearing.  In other words, boost your communication abilities for interpersonal and professional success.

 Learn how to:

• Apply proven tips & techniques that develop your assertiveness skills
• Boost your confidence level to face challenging situations
• Build rapport, persuade and influence people

 Series Highlights:

Part 1

• Self-Assessment – How Assertive Are You Now?
• What Assertiveness Is and Is Not
• Case Studies to Check Your Understanding
• Your Essential Communication Skill Set

 Part 2 

• More on Your Essential Communication Skill Set
• Things You Should Never Say at Work
• Ways to Increase Self Confidence
• Say ‘No’ Without Feeling Guilty or Creating Resentment
• Effectively Giving and Receiving Feedback

Audience:  business professionals, team leaders, customer service and sales representatives who want to develop essential assertiveness skills

This is a two-part series and will run on both dates mentioned in the “Course Dates” listing

For Cancellation/Reschedule and Inclement Weather Policy please click HERE

HRCI Accreditation:

Recertification Credit Hours: 4.0
Specified Credit Hours: HR

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SHRM Accreditation:

Professional Development Credits Awarded: 4.0

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CPE Accreditation:

Professional Development Credits Awarded: 4.0 Recommended

AAIM Employers’ Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.