Member Fees: $405

Non-Member Fees: $505

Available for Private Session

While this course is not currently available as a Public offering, it can be scheduled as Private Training for your employees. Contact your Account Executive or our Research and Solutions team at for more information.

Problem solving is an everyday workplace activity – whether for yourself, other individuals, your work group or for the enterprise. The techniques presented in this class will equip you with a robust standard methodology for solving problems that range in scope from technical/production to administrative/office related issues. You will learn a systematic process designed to enable understanding a problem, resolving it and taking steps to prevent the same or similar problems from recurring.

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Course Description
HRCI 2024 Approved Provider logo

HRCI Accreditation:

Recertification Credit Hours: 6.5
Specified Credit Hours: HR

SHRM Recertification Provider logo

SHRM Accreditation:

Professional Development Credits Awarded: 6.5

National Registry of CPE Sponsors logo

CPE Accreditation:

Professional Development Credits Awarded: 7.5 Recommended

AAIM Employers’ Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: