Problem Solving & Decision Making

Course Date

This course is not currently scheduled.

Problem solving is an everyday workplace activity – whether for yourself, other individuals, your work group or for the enterprise. The techniques presented in this class will equip you with a robust standard methodology for solving problems that range in scope from technical/production to administrative/office related issues. You will learn a systematic process designed to enable understanding a problem, resolving it and taking steps to prevent the same or similar problems from recurring.

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"This training hit on a lot of topics that I deal with on a daily basis."

- Demere W. | National Cart Company, Inc.

“The instructor did an excellent job.”

- Mark H. | Mark Andy

HRCI Accreditation:

Recertification Credit Hours: 6.5
Specified Credit Hours: HR

SHRM Accreditation:

Professional Development Credits Awarded: 6.5

CPE Accreditation:

Professional Development Credits Awarded: 7.5 Recommended

AAIM Employers’ Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

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