Building Brilliant Workforce Skills – On Demand

On Demand

The purpose of the Building Brilliant Workforce Skills series is to develop and finetune key business performance skills & fundamentals. By focusing on 12 key building blocks, individuals will further develop their skills leading to increased success in the workplace. During each live broadcast, the facilitator will use interactive activities and discussion to help participants both understand and apply key learnings.

Who Should Attend: Individual contributors looking to improve their performance by enhancing numerous skills ranging from communication, motivation, critical thinking, stress & time management to problem-solving. Entry-level to experienced team members will benefit from the concepts and practices discussed.

Length of Course: Twelve modules, 30 minute sessions each (6 Hours total)

Module 1: Assertive Communication

Module 2: Challenging Discussions

Module 3: Change Management

Module 4: Building Trust

Module 5: Motivation Skills

Module 6: Stress Management

Module 7: Time Management

Module 8: Critical Thinking

Module 9: Problem Solving

Module 10: Phone Etiquette

Module 11: Building Relationships and Engaging Peers

Module 12: Exceptional Client Communications

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