Session 1
Intake, Notice & Eligibility
Thursday, June 25, 2026
1:30–3:30 PM CT · 2:30–4:30 PM ET
The first 72 hours of a leave request decide everything that follows — and most of the damage happens before anyone realizes a law is in play. Three real cases on the calls, emails, and eligibility math that make or break the intake.
The cases
Lichtenstein v. UPMC · Third Circuit, 2012
An early-morning call: "My mother just arrived at the ER by ambulance. I can't come in." She never says FMLA. Seven days later, she's fired. Whether that one phone call was legally sufficient notice should change how you train everyone who answers your attendance line.
Render v. FCA US · Sixth Circuit, 2022
He called in with a "flare-up" — the exact word in his approved FMLA paperwork. The company's own call-in instructions were so confusing that their HR rep couldn't explain them under oath. It cost them the case.
Erdman v. Nationwide · Third Circuit, 2009
She worked from home for years with her supervisor's blessing. When she requested FMLA leave, suddenly those hours didn't count toward eligibility — and she was fired before the leave ever started. The Third Circuit had thoughts on both moves.
What we'll get into
→ What counts as legally sufficient notice — even when the employee never says "FMLA"
→ Eligibility traps: remote hours, intermittent leave, and call-in procedures that confuse your own HR team
→ The early intake calls that most often lead to EEOC charges
→ Documentation patterns that hold up under agency scrutiny
→ Open attorney Q&A — bring your ADA, PWFA, and workers' comp intake questions