Build the Skills That Define Great Leaders
Leadership is a journey, and every great leader needs a roadmap. At AAIM, we’re here to guide you in identifying the skills that will elevate your impact. Below, you’ll find a curated selection of single-session courses – each designed to build essential leadership competencies in areas like communication, strategic thinking, and emotional intelligence. While these standalone sessions provide targeted skills training, we also offer more comprehensive series courses that provide deeper, multi-session learning experiences. Explore the options below to start building your unique leadership path.
The Leadership Skills Everyone Needs
Communication & Influence
Strong communication and influence skills are essential for leaders at every level. Whether it’s delivering feedback, persuading others, or managing conflict, effective communication builds trust and fosters collaboration. Leaders who master these skills can more effectively navigate complex interactions, inspire their teams, and drive organizational success.
Active Listening
In-Person, Live Online
The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a ‘so-so listener’ to a dynamic listener. This class teaches ways to strengthen concentration, change listening habits, manage interruptions and monitor reactions to effectively communicate.
Assertive Communication Skills
In-Person, Live Online
This two-session course helps the non-assertive speak up and the aggressive tone down for more productive work relationships. It offers practical ways to express yourself and influence people without being pushy or overbearing. In other words, boost your communication abilities for interpersonal and professional success.
A Culture of Feedback
In-Person
A feedback culture is a culture where every employee feels they have the right to give feedback to another person in the organization – no matter where they may fall on the company’s organizational chart. Building a healthy and strong culture where employees are empowered to share what they think creates a more positive and happy workplace. This is especially important with the nature of today’s workplace as many employees are feeling undervalued and disengaged. A feedback culture has been proven to increase morale, boost productivity, decrease turnover and improve corporate communication. Overall, feedback fuels an organization to perform at its best.
Available for Private Sessions, Please Contact Us
Leadership Communication Skills
On-Demand
Great communication in the workplace is one of the signs of a high-performance culture. It allows everyone to share their inputs and feel that their ideas are being valued. Exchanging information and ideas within an organization is termed workplace communication. However, effective communication occurs when a message is sent and received accurately. In every aspect of life (both professional and personal), effective communication is the cornerstone of success. It is a critical factor in all business goals. This course will highlight paths towards a fundamental business practice for a committed and productive workforce.
Becoming the Exemplary Leader
On-Demand
The “Becoming the Exemplary Leader” program has been created from AAIM’s most relevant and comprehensive leadership content. The program consists of 25 modules and each module is 20 minutes in length.
Building Influence & Credibility
In-Person, Live Online
The ability to work with and influence others is a key workplace skill. This program provides in-depth training on the sound use of tactics to influence work behavior and attitudes in an upward, lateral and downward direction. You will identify your preferred approach and learn how to flex your style according to the context and desired outcomes.
Available for Private Sessions, Please Contact Us
Interpersonal Communication Skills
In-Person, Live Online
Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively.
Professional Presence
In-Person, Live Online
Professionalism establishes respect among co-workers, managers, clients and colleagues. In order to make a positive impact, business professionals need to come across as poised, confident, and respectful. This course teaches methods and techniques that help individuals articulate their ideas with more authority and confidence, maximize strengths, develop weaknesses, and make them all work cohesively.
Available for Private Sessions, Please Contact Us
AI & Emerging Technologies in Leadership
Leaders who embrace AI and emerging technologies can unlock new efficiencies, enhance decision-making, and drive strategic initiatives. These courses equip leaders with practical tools to integrate AI effectively into daily operations and strategic planning.
Harnessing AI: Organizing Efficiently with MS365 Copilot for Teams Meetings
Live Online
Are you ready to increase collaboration with Microsoft 365 Copilot in Teams Meetings? Discover how this innovative AI can transform your meeting tasks before, during, and after the meeting. This dynamic session will immerse you in the practical applications of Copilot, empowering you to have productive discussions, quickly summarize meeting notes, and collaborate more effectively. Bring your device and get ready to leverage the power of AI in your Teams meetings!
Harnessing AI: Creating Presentations with Copilot for PowerPoint
Live Online
Are you ready to elevate your productivity with Microsoft 365 Copilot in PowerPoint? Discover how this innovative AI assistant can design professional slides, meeting notes, and graphics to enhance visual tell storing. This dynamic session will immerse you in the practical applications of Copilot, empowering you to create, understand, and use Copilot to enhance your presentations. Bring your device and get ready to leverage the power of AI in your presentations!
Harnessing AI: Efficiency in Email Management with Copilot for Outlook
Live Online
Are you ready to elevate your writing productivity with Microsoft 365 Copilot in Outlook? Discover how this innovative AI assistant can automate communication creation, organization, and calendar scheduling tasks. This dynamic session will immerse you in the practical applications of using Copilot in Outlook, providing writing and scheduling assistance, and ensuring effective communication and calendar management.
Harnessing AI: Document Creation with MS365 Copilot for Word
Live Online
Are you ready to elevate your writing productivity with Microsoft 365 Copilot in Word? Discover how this innovative AI assistant can transform your document creation and editing processes, making you more efficient and effective. This dynamic session will immerse you in the practical applications of utilizing Copilot in Word, empowering you to create, understand, and use Copilot to transform and streamline your workflow!
Harnessing AI: Data Analysis with MS365 Copilot for Excel
Live Online
Are you ready to elevate your productivity with Microsoft 365 Copilot in Excel? Discover how this innovative AI assistant can transform your data analysis, making you more efficient and effective. This dynamic session will immerse you in the practical applications of using Copilot in Excel, empowering you to create, understand, and use Copilot to streamline your data analysis. You’ll learn to easily create complex formulas, gain powerful insights, and visualize data. Bring your device and get ready to leverage the power of AI in your everyday spreadsheet tasks!
Integrating AI: Crafting Brilliance in Recruiting with ChatGPT
Live Online
Are you ready to revolutionize your recruiting process with ChatGPT? Discover how this innovative AI technology can streamline content development and communication strategies tailored to your organization’s needs. This hands-on session will guide you through the practical applications of ChatGPT, empowering you to craft compelling job descriptions, dynamic job ads, and seamless communication templates. Fire up your laptop and get ready to unleash the power of ChatGPT in your talent acquisition endeavors!
Integrating AI: Effective Employee Coaching & Development with ChatGPT
Live Online
Join us for an interactive workshop designed to empower anyone looking to leverage AI for enhancing employee coaching. This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to identify coaching needs, structure impactful coaching conversations, and provide meaningful feedback—all with no previous AI experience required!
Integrating AI: Data-Driven Business Cases with ChatGPT
Live Online
Join us for an interactive workshop designed to empower anyone looking to leverage AI for creating data-driven business cases. This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to analyze data, tell compelling stories, demonstrate ROI, enhance presentations, and much more—all with no previous AI experience required!
Integrating AI: Communication Support with ChatGPT
Live Online
Ensure your HR practices are compliant and up-to-date with our comprehensive workshop on integrating AI into compliance communication. This session is designed to provide HR professionals with the tools and knowledge needed to streamline and enhance their compliance efforts using AI technology.
Integrating AI: Utilizing Copilot As Your Everyday AI Assistant
Live Online
Join us for an interactive workshop designed to empower anyone looking to leverage AI within their Microsoft 365 environment. This live online session will guide you through the fundamentals of Copilot, and demonstrate how to use this powerful tool to generate, summarize, and analyze information. We will explore how to use Copilot in Outlook, Word, Excel, PowerPoint, Teams Chat & Online Meetings, as well as your Microsoft Edge browser.
Integrating AI: Honing Your Professional Messaging with ChatGPT
Live Online
Join us for an interactive workshop designed to empower anyone looking to enhance their communication skills with the help of ChatGPT. This live online session will guide you through the fundamentals of AI, specifically focusing on ChatGPT, and demonstrate how to use this powerful tool to create polished emails, engaging presentations, informative reports, meeting summaries, and much more—all with no previous AI experience required!
Strategic Thinking & Decision-Making
Strategic thinking and decision-making are critical for leaders tasked with guiding teams through uncertainty and change. Leaders must be able to analyze data, evaluate options, and make informed decisions that align with organizational goals. These skills empower leaders to identify opportunities, mitigate risks, and drive strategic initiatives.
Strategic HR Courses
Live Online
Apply HR strategies to align people and business objectives.
Building Brilliant Workforce Skills
On-Demand
The purpose of the Building Brilliant Workforce Skills series is to develop and finetune key business performance skills & fundamentals. By focusing on 12 key building blocks, individuals will further develop their skills leading to increased success in the workplace.
Problem Solving & Decision Making
In-Person
Problem solving is an everyday workplace activity – whether for yourself, other individuals, your work group or for the enterprise. The techniques presented in this class will equip you with a robust standard methodology for solving problems that range in scope from technical/production to administrative/office related issues. You will learn a systematic process designed to enable understanding a problem, resolving it and taking steps to prevent the same or similar problems from recurring.
Available for Private Sessions, Please Contact Us
Critical Thinking Skills
In-Person, Live Online
Critical thinking is the foundation of most essential workplace skills, including problem solving, decision making, leadership and strategic thinking. It can be the difference between success and failure, and it can provide a skill that will increase effectiveness in completing tasks for jobs. In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently.
Team Building & Collaboration
Collaboration is more than working together—it’s about building trust, aligning goals, and leveraging each team member’s strengths. Leaders who can foster a culture of collaboration create more cohesive, high-performing teams.
Delegation Skills
In-Person
Delegation is not only a way of increasing your personal productivity–if used effectively, but delegation can also be a useful tool for training, coaching, and empowering employees. Successful delegation requires thorough planning, clear communication, structured follow-up, and feedback. This course will take a look at some of the issues surrounding delegation and ways of improving your personal delegation practices.
Coaching for Peak Performance
Live Online
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.
Coaching can range from a less formal, day-to-day process, to a very structured and formalized approach. Regardless of the formality and approach, successful coaching efforts must be an effective blend of clear expectations, goal setting, monitoring,
Understanding the Genius of Your Team
In-Person, Live Online
The success of a project depends on a team’s ability to solve a problem by moving an idea into reality. There are many critical steps along the way to accomplishing this work, so knowing more about how this happens will allow your team to flourish. This will depend on knowing more about the process as welling knowing more about the people on your team.
High Performance Coaching
In-Person
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.
Developing and Leading High Performing Teams
Live Online
High performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others seem to struggle along going from one crisis to another. In this session we’ll review how you as a leader – along with your team members – can become a high performing team. Topics to be discussed include how teams develop, assessing your team’s current stage of development, behaviors of a cohesive team, breaking down silos, and understanding the stages of team development.
A Culture of Feedback
In-Person
A feedback culture is a culture where every employee feels they have the right to give feedback to another person in the organization – no matter where they may fall on the company’s organizational chart. Building a healthy and strong culture where employees are empowered to share what they think creates a more positive and happy workplace. This is especially important with the nature of today’s workplace as many employees are feeling undervalued and disengaged. A feedback culture has been proven to increase morale, boost productivity, decrease turnover and improve corporate communication. Overall, feedback fuels an organization to perform at its best.
Emotional Intelligence & Self-Management
Emotional intelligence is the cornerstone of effective leadership. Leaders who understand their own emotions—and the emotions of others—can more effectively manage stress, resolve conflicts, and foster a positive team culture. These courses are designed to strengthen self-awareness, empathy, and interpersonal skills.
Agile EQ with DiSC®
In-Person
Everything DiSC® Agile EQ™ is a classroom training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and
respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. Merging facilitated classroom training with online pre-work and follow-up tools, this experience helps participants discover their DiSC style, understand their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility.
Exploring Emotional Intelligence
In-Person, Live Online
Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course, we will explore tactics to understand moods & emotions, understand how to use emotions to facilitate thought, as well as understand how to recognize and regulate emotions in yourself and in others to improve your own EI. This course is designed to help individual contributors, supervisors and team leaders alike improve their ability to work effectively with others.
Productive Conflict with DiSC
In-Person, Live Online
Conflict is an inevitable part of workplace relationships and it can also be productive. Your conflict interactions may be influenced by other factors such as hierarchy, culture, business atmosphere, as well as personal experiences. Learning about people’s DiSC communication styles can help you understand their conflict behaviors and how they may differ from your own.
Working with Difficult People
In-Person, Live Online
There are difficult people everywhere and everyone has to deal with them. There will always be coworkers, managers, or customers who push your buttons. The good news is that you don’t have to let them push you over the edge. While you can’t change difficult people, you can communicate with them in such a way to help them change themselves. This course shows ways to recognize the common types of difficult people, how to coach that behavior and respond assertively.
Time Management & Personal Productivity
Effective leaders know how to manage their time, prioritize tasks, and maintain focus on what matters most. These courses are designed to help leaders enhance personal productivity and reduce stress, ensuring they can operate at their highest level.
Time Management
In-Person, Live Online
Many new leaders are challenged by the volume of tasks and responsibilities that need to be resolved daily and weekly. These challenges affect the need to create vision and direction for a team or an organization. In order to be successful, leaders must plan and be proactive as it relates to time management. Participants will develop a Time Management Plan that makes sense for their schedules and objectives.
Personal Productivity
In-Person, Live Online
We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails, voicemails, interruptions and meetings? This course is all about helping you find better ways to effectively deal with these challenges, get your work done, achieve more, and decrease your stress. We concentrate on practical “how-to” information, including tips, techniques and strategies that will have an immediate impact on your personal productivity.
Preventing Procrastination
Live Online
Everyone can be guilty of procrastinating from time to time and putting off unpleasant tasks. However, the habitual cycle of putting things off and slacking until the last minute, and the feeling of guilt that comes out of it, is something procrastinators often struggle with. This course goes beyond just the standard to-do list to help prevent procrastination, by helping develop solid action plans and move you off the hamster wheel of frustration and inefficiency.
Effective Email Management
Live Online
Effectively managing your email inbox can be key to time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few best practices that prevent email from overwhelming them. During this course, attendees will learn the three strategies to pull you off the hamster wheel of email ineffectiveness. This 2-hour class will help you make your email work for you and assist in being more productive and organized.
Stress Management
Live Online
High-demand work environments take a toll on everyone. This course will provide participants with tools to cope with personal and work stress while becoming more resilient to demands. This program isn’t simply for the “stressed-out” person, but for anyone interested in functioning at a higher level mentally, physically and emotionally.
Talent Acquisition & Retention
Recruiting, developing, and retaining top talent requires intentional strategies and a clear understanding of each team member’s strengths and potential. These courses provide frameworks to help leaders effectively manage talent throughout the employee lifecycle.
Behavioral Interviewing Skills
In-Person
Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, you will learn how to use the behavioral interviewing process; a method based on the theory that past behavior is the best predictor of future performance. You will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select the best candidates for open positions.
Interviewing Skills for Supervisors
Live Online
Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select the best candidates for open positions.
Performance Management & Accountability
Managing performance effectively involves setting clear expectations, providing regular feedback, and holding individuals accountable for results. These courses provide leaders with frameworks and tools to foster a high-performance culture.
Mastering Performance Appraisals
In-Person
Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee growth, enhance team performance, and bolster organizational success. In this course, you’ll learn how to transform performance reviews from a necessary task into a powerful tool for development. By the end of this session, you will be equipped with the skills and knowledge to conduct appraisals that truly make a difference.
Performance Management & Delivering Appraisals
Live Online
Performance appraisals can be an effective part of a performance management system, which includes planning, coaching and evaluation. How do you feel about performance appraisals? Some people look forward to them; others dread them. Regardless of how you feel about them as a manager, conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself and your organization.
Building Commitment & Accountability
In-Person
Leaders in organizations frequently speak about creating a culture of ‘accountability’. But what is ‘accountability’? Why is it important and what does it look like in a high-performance organization? Commitment and accountability go hand in hand. A culture of high accountability requires a culture of high commitment. In this training class you will learn the components of both, and how to make them part of your organization’s culture.
Conflict, Coaching & Challenging Discussions
In-Person, Live Online
As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This course is focused on all aspects of Business Conversations. It is designed to enhance your ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow-up to assess results to help the team to move forward with success.
Ready to Take the Next Step?
Your leadership journey doesn’t end here – it’s just the beginning. Whether you’re seeking to deepen your strategic thinking, improve team dynamics, or leverage AI for greater impact, AAIM is your partner in leadership excellence.
Explore our courses, register today, and continue your learning journey with AAIM.
Stay ahead, stay engaged, and keep growing – with AAIM by your side.
Private Training for Your Team
Unify Your Team’s Experience – Strengthen Your Organization
For those who brought entire teams to our recent conference, you saw the impact of shared learning and a unified message. Now, take it further. Bring those same skills, tools, and strategies back to your organization with targeted, private training sessions tailored to your team’s specific needs.
Whether it’s aligning leadership communication, enhancing conflict resolution, or integrating AI tools into everyday workflows, AAIM’s private training sessions deliver practical, actionable skills that empower teams to operate as a cohesive unit.
Ready to align your team’s learning path? Complete the form below and let us begin the journey with you!
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