As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

As technology progresses and becomes more interwoven with daily lives, more data about business and personal activities is collected. This "big data" era directly results from the popularity and growth […]

This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to […]

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory […]

While most people and organizations enjoy stability and consistency, change is an inescapable fact in our lives. Technology and the economy demand that we adapt to new and different circumstances on […]

AAIM’s full-day leadership conference is one of the region’s choice events for business leaders and human resource professionals of all levels. Courses focus on contemporary issues such as leadership development, employee […]

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, […]

PowerPoint is a computer program that allows you to create and show slides to support a presentation. You can combine text, graphics, and multimedia content to create professional presentations. This […]

An effective letter or email informs, persuades, and impresses your reader. This class provides various methods for writing efficiently, avoiding pitfalls to written communication like passive sentences, wordiness, overuse of […]