New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory […]

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past […]

Unlock the power of Microsoft 365 Copilot Chat for your everyday work—even if you haven’t paid for the Copilot subscription! Copilot Chat is now built into Outlook, Word, Excel, and […]

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, you will learn how to use the behavioral interviewing process; a method based […]

Course Description: Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee […]

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few […]

This course offers a review of the role of HR as the administrator of Unemployment, Worker’s Compensation and other claims. It will examine Federal Laws & the requirements Human Resource […]

Whether prospecting over the phone with a cold call or in person through a drop-in, hearing the proverbial slam of the door on your attempt at contact can be discouraging. But […]

Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this workshop, we’ll identify the factors that affect employee performance in the 21st-century workplace […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, […]

The legal environment affecting employers has shifted dramatically — federal enforcement priorities, new legislation, and accelerating court decisions are rewriting the rules in real time. On April 20, Burt Garland […]

The legal environment affecting employers has shifted dramatically — federal enforcement priorities, new legislation, and accelerating court decisions are rewriting the rules in real time. On April 20, Burt Garland […]

Uncovering a top level need may not be difficult, but what compels a client to buy? It’s not a price reduction, flashy packaging or an incentive. It’s open communication that […]

Participants will learn an introduction to postings, recordkeeping and retention, immigration law and access to personnel files. This session will serve as a guide for participants as well as reference […]

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory […]

Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other […]

Performance appraisals can be an effective part of a performance management system, which includes planning, coaching, and evaluation. How do you feel about performance appraisals? Some people look forward to them; […]

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s […]

This course offers a review of the role of HR Manager and Training within the organization. It will examine Training & Organization Development goals and practices in the success of […]

In this program we will introduce you to the essential skills you need to be successful in your role.

Unlock the full potential of Copilot by learning advanced customization and agentic AI features in this focused 2-hour course. Discover how to tailor Copilot to match your personal work style […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, […]