AAIM St. Louis Office

Change is constant, and HR plays a critical role in guiding organizations and employees through transitions. In this interactive session, HR leaders will learn how to drive, facilitate, and support change while minimizing resistance and maintaining engagement. Through real-world scenarios and group discussions, participants will develop strategies to lead change with confidence and alignment to […]

Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively. Participants receive a personal DiSC Assessment based on their communication style

This 2-part series helps the non-assertive speak up and the aggressive tone down for more productive work relationships. It offers practical ways to express yourself and influence people without being pushy or overbearing. In other words, boost your communication abilities for interpersonal and professional success.

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a […]

Strategic HR: HR Metrics & Analytics Knowing your business as an HR Professional is key to getting what you need to improve your teams and overall organization. The best HR teams measure and track specific metrics to align their goals to the business goals for their companies. To do this, they must know what matters most and how […]

Leaders in organizations frequently speak about creating a culture of ‘accountability’. But what is ‘accountability’? Why is it important and what does it look like in a high-performance organization? In this course, managers and leaders will learn the components of accountability and how they can both build and be part of a culture of accountability. […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and responsibilities required of a management member. Participants will be able to develop a clear understanding of their job responsibilities as a supervisor, gain insight into […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no longer focus only on their personal workload – they need to know how to lead their teams to maximum productivity.

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select […]

There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is that you don’t have to be their victim. And while you can’t change difficult people, you can communicate with them in such a way they […]