Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working […]

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision-making, leadership, and strategic thinking. It’s what helps people to find new solutions to tricky problems, avoid emotional […]

Excel macros and VBA are utilized to automate repetitive tasks, customize Excel's functions, and streamline data processing. With VBA, custom functions and procedures can be created, making complex calculations and […]

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s […]

This course offers a review of the role of HR as the administrator of Unemployment, Worker’s Compensation and other claims. It will examine Federal Laws & the requirements Human Resource […]

Pivot tables are the perfect solution when summarizing and analyzing large amounts of data. You can access a whole new information set in just a few clicks. Pivot tables extract […]

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, […]

This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions […]

Building on the skills and concepts taught in Outlook Level 1, students will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize their messages and signatures, […]