Outlook stores, receives and sends emails, but it is a personal information management tool because it also includes calendars, meeting invitations, tasks, contacts, and notes. This session teaches students how […]

Delegation is not only a way of increasing your personal productivity–if used effectively, but delegation can also be a useful tool for training, coaching, and empowering employees. Successful delegation requires […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

The way that consumers and businesses buy has changed drastically over the past few years. Gone are the days of high-pressure techniques, get-it-right-now deals or complex ROI calculations. Working with […]

This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment […]

You've got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could […]