AAIM’s full-day leadership conference is one of the region’s choice events for business leaders and human resource professionals of all levels. Courses focus on contemporary issues such as leadership development, employee […]

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, […]

PowerPoint is a computer program that allows you to create and show slides to support a presentation. You can combine text, graphics, and multimedia content to create professional presentations. This […]

An effective letter or email informs, persuades, and impresses your reader. This class provides various methods for writing efficiently, avoiding pitfalls to written communication like passive sentences, wordiness, overuse of […]

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and […]

This course will teach students how to work with large worksheets in Microsoft Excel and use multiple worksheets and workbooks efficiently. It will show how to link information from different […]

Participants learn how their management style influences how they manage time, make decisions, approach problems, and what they need to do to adapt to the styles of others to bring […]

We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could […]

This two-part training that covers the essentials of compensation budgeting and employee pay delivery. The first session focuses on aligning with your total rewards strategy, analyzing market data, and developing […]

Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other […]