Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a ‘so-so listener’ to a dynamic listener. This class teaches ways to strengthen concentration, change listening habits, manage interruptions and monitor reactions to effectively communicate. For more information or to register, go to 

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series […]

Before diving into data analysis, it’s critical to ensure your data is both accurate and usable. In this course, you’ll learn key techniques to clean and manage "dirty data" that […]

While most people and organizations enjoy stability and consistency, change is an inescapable fact in our lives. Technology and the economy demand that we adapt to new and different circumstances […]

Outlook stores, receives and sends emails, but it is a personal information management tool because it also includes calendars, meeting invitations, tasks, contacts, and notes. This session teaches students how […]

High-performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others […]