This course covers the skills and concepts students need to use Microsoft Word. Students will learn how to create, save, and navigate documents. They will also learn how to enhance a document's appearance by using various formatting options including tables, page layout, graphics, styles and outlines.

To be successful in today’s challenging workplace, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak, write, and behave in an assertive way. In addition, the course provides key strategies for overcoming mental roadblocks while building confidence, and gives you relationship strategies that build rapport […]

Are you ready to unlock the full potential of Microsoft 365 Copilot? This comprehensive course will guide you through leveraging existing Microsoft Copilot prompts and creating your own. You'll learn how to build effective prompts by providing clear goals, context, expectations, and sources. Additionally, you'll discover how to use these prompts to hold productive conversations […]

Outlook stores, receives and sends emails, but it is a personal information management tool because it also includes calendars, meeting invitations, tasks, contacts, and notes. This session teaches students how to read, create, send, and forward email messages. Students will then learn to manage notifications and attachments, configure options, and use the search bar. Students […]

Many new leaders are challenged by the volume of tasks and responsibilities that need to be resolved daily and weekly. These challenges affect the need to create vision and direction for a team or an organization. In order to be successful, leaders must plan and be proactive as it relates to time management. Participants will develop […]

HR Strategy: Organizational Strategy & Planning Human Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop measurable goals, and provide a framework for midstream adjustments. These strategies also help all members of the organization to become more accountable and take ownership […]

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision-making, leadership, and strategic thinking. It’s what helps people to find new solutions to tricky problems, avoid emotional thinking, and work together more efficiently. It can be the difference between success and failure, and it gives you a skill that will increase your […]