Through a combination of learning activities in this course, participants, regardless of their experience as a supervisor, can always benefit from learning more, or refreshing their memory, about essential employment law.

tools for proactively managing discussions and provides a simple structure for Overcoming Objections professionally.

This course will cover ergonomic principles to recognize, evaluate and control the risk factors that cause or contribute to musculoskeletal injuries.

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for improving Customer Communication with all Clients.