Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision-making, leadership, and strategic thinking. It’s what helps people to find new solutions to tricky problems, avoid emotional […]

HR Strategy: Organizational Strategy & PlanningHuman Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop […]

Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with […]

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past […]

There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is […]

Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this course, participants will learn ways to help build employee engagement and performance, as […]