Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment […]

Join AAIM and our Payroll Tax Expert Amanda Dussold as we bring you the "must know" info for the coming year! Our event topics will include: Federal Payroll Updates, Payroll […]

Join AAIM and our Payroll Tax Expert Amanda Dussold as we bring you the "must know" info for the coming year! Our event topics will include: Federal Payroll Updates, Payroll […]

High-performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others […]

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series […]

In this program we will introduce you to the essential skills you need to be successful in your role.

Building on the skills and concepts taught in Outlook Level 1, students will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize their messages and signatures, […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.