Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series […]

High-performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others […]

Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

While most people and organizations enjoy stability and consistency, change is an inescapable fact in our lives. Technology and the economy demand that we adapt to new and different circumstances on […]

The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in managing interpersonal differences will enrich your work, your relationships, and your career.Every encounter with […]

Making the transition from team member to team lead can be challenging. This course helps you assess and develop your leadership skills, discover practical and proven ways to effectively communicate, […]

You've got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series […]

Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this workshop, we’ll identify the factors that affect employee performance in the 21st-century workplace […]