To be successful in today’s challenging workplace, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak, write, and behave in […]

Strategic HR: HR Metrics & AnalyticsKnowing your business as an HR Professional is key to getting what you need to improve your teams and overall organization. The best HR teams measure and […]

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and […]

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips […]

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, […]

Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with […]

This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]