This 2-part series helps the non-assertive speak up and the aggressive tone down for more productive work relationships. It offers practical ways to express yourself and influence people without being pushy […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, […]

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s […]

This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with […]