This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions that will quickly condense substantial amounts of data through a Pivot Table, pull out specific data through VLOOKUPs, conditional and logical functions, and save time […]

Performance appraisals can be an effective part of a performance management system, which includes planning, coaching, and evaluation. How do you feel about performance appraisals? Some people look forward to them; others dread them. Regardless of how you feel about them as a manager, conducting performance appraisals is one of the most important opportunities you will […]

Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively.Participants will receive information to complete a DiSC© Profile about three weeks […]

Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few best practices that prevent email from overwhelming them. During this course, attendees will learn the three strategies to pull you off the hamster wheel of […]

There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is that you don’t have to be their victim. And while you can’t change difficult people, you can communicate with them in such a way they […]

Through real-world case studies, participants will learn how to coach managers toward better outcomes, reduce organizational risk, and strengthen accountability — all while maintaining trust and respect in the workplace.At the end of this 2 hour class, participants will be able to:Coach managers through effective performance management conversationsApply best practices for documenting performance issues clearly […]

We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails, voicemails, interruptions, and meetings?   This course is all about helping you find better ways to effectively deal with […]