To be successful in today’s challenging workplace, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak, write, and behave in an assertive way. In addition, the course provides key strategies for overcoming mental roadblocks while building confidence, and gives you relationship strategies that build rapport […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

Unlock the power of strategic sourcing and data-driven recruitment in this interactive live online training. Explore both inbound and outbound sourcing techniques, diversity-focused strategies, and the use of social media to enhance your talent pool. Learn how to build effective sourcing plans, track source effectiveness, and assess diversity data to improve candidate quality. This course […]

This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and […]

Human Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop measurable goals, and provide a framework for midstream adjustments. These strategies also help all members of the organization to become more accountable and take ownership of the direction the company. Understanding […]

This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments, both personal and professional. For more information or to register, go to https://aaimea.org/courses/personal-productivity/  

This course offers a review of the role of HR as the administrator of Unemployment, Worker’s Compensation and other claims. It will examine Federal Laws & the requirements Human Resource departments must follow regarding these benefits and claims.

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your […]

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select […]

Knowing your business as an HR Professional is key to getting what you need to improve your teams and overall organization. The best HR teams measure and track specific metrics to align their goals to the business goals for their companies. To do this, they must know what matters most and how HR metrics align with those […]

Hiring has gotten weird—bot-written resumes, AI-coached interviews, and candidates who seem perfect online but fall flat in person. This eye-opening webinar breaks down how AI is reshaping recruiting (on both sides) and gives you clear, practical ways to stay in control. If you’re screening, interviewing, or making hiring decisions in today’s digital landscape—especially if you've […]

This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles that HR can play within an organization will be explored.

Clear, objective documentation is one of the most important tools a supervisor can use to protect themselves, support team accountability, and partner effectively with HR. This practical course is designed to help supervisors understand when and how to document employee issues—without overcomplicating the process or turning it into legalese.

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and […]

Course Description: Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee growth, enhance team performance, and bolster organizational success.   In this course, you’ll learn how to transform performance reviews from a necessary task into a […]

Effective organizations are continually assessing and evaluating the productivity of their employees. By doing so, HR can assist in improving and maximizing the overall organization’s effectiveness. Performance Management is most strategic and effective when it involves every person in the organization with HR driving the processes. This class will help HR professionals understand how to develop a strategy […]

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, managing Challenging or Demanding Clients can be overwhelming. This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for […]

Keeping employees engaged has become more challenging than ever with the evolving nature of the workplace. While it’s not just up to HR to keep employees engaged, the HR Team has a specific role in driving the strategy to help promote and facilitate employee engagement. This course will review the benefits of an engaged workforce, discuss recent […]

An Excel dashboard is a single page that helps managers and business leaders track key KPIs (Key Performance Indicators) or metrics to make informed decisions. It contains charts/tables/views backed by raw data. Students will create a business dashboard to visualize and analyze sets of data. A well-designed dashboard provides on-demand access to all core metrics […]

This course will teach students how to work with large worksheets in Microsoft Excel and use multiple worksheets and workbooks efficiently. It will show how to link information from different worksheets and workbooks and introduce more advanced formatting techniques, such as creating custom number formats. In addition, students will learn how to create outlines subtotals […]

This practical training helps frontline supervisors understand their critical role in creating a positive and engaging experience for new employees—especially in manufacturing and non-office environments. Participants will learn how to take ownership of onboarding in a way that boosts retention, builds team culture, and sets new hires up for success.

In this program we will introduce you to the essential skills you need to be successful in your role.

Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this course, participants will learn ways to help build employee engagement and performance, as well as leadership styles that can influence motivation and build positive behaviors. For more information or to register, go to https://aaimea.org/courses/motivational-skills-leaders/  

Everything DiSC® Agile EQ™ is a classroom training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort […]

Is your HR Department wasting time manipulating canned reports from HCM and payroll systems? Do you need help accessing and analyzing data quickly? Are data errors causing you concerns? Whether auditing, reconciling bills, calculating bonuses and PTO, or analyzing turnover data, Excel offers tools to help. Based on guidance from HR experts and our interaction […]

Our interactions with each other in the workplace should be respectful and professional.  This program will help to ensure that all managers and employees know how to conduct themselves in a manner that creates and maintains a respectful harassment-free and discriminatory-free work environment.

This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions that will quickly condense substantial amounts of data through a Pivot Table, pull out specific data through VLOOKUPs, conditional and logical functions, and save time […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails, voicemails, interruptions, and meetings?   This course is all about helping you find better ways to effectively deal with […]

Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and understanding others. In this session, we will focus on building the skills that will make you a more powerful and persuasive communicator.

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]