The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in managing interpersonal differences will enrich your work, your relationships, and your career. Every encounter with someone whose ideas, approaches, and strategies differ from our own offers the potential for friction, wasted time, bruised feelings, and looking foolish. Mishandling differences […]

HR professionals and business owners alike know that understanding the latest employment law developments can make or break an organization. This course will provide you with the latest news and updates in employment law and provide you with practical guidance in responding to day-to-day employee situations. Participants will learn the latest Supreme Court decisions, NLRB’s […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and responsibilities required of a management member. Participants will be able to develop a clear understanding of their job responsibilities as a supervisor, gain insight into […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no longer focus only on their personal workload – they need to know how to lead their teams to maximum productivity.

HR Strategy: Organizational Strategy & Planning Human Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop measurable goals, and provide a framework for midstream adjustments. These strategies also help all members of the organization to become more accountable and take ownership […]

Understanding bias in the workplace is the first step to managing it. This course defines bias, describes how it affects the workplace and encourages learners to use that knowledge to reduce the negative effects of bias.

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]