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Exceptional Customer Service LIVE ONLINE 02/28/25

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, […]

Critical Thinking Skills ST. LOUIS 03/04/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips […]

Working with Difficult People LIVE ONLINE – MARCH 2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is […]

Personal Productivity ST LOUIS 03/04/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help […]

Legal Side of Supervising ST. LOUIS 03/05/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, […]

Mastering Performance Appraisals 03/05/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

Course Description: Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee […]

KLS: Delegating & Empowering Others LIVE ONLINE 3/5/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with […]

HRE: HR Role & Regulatory Compliance Fundamentals LIVE ONLINE 03/06/2025

AAIM St. Louis Office 12851 Manchester Rd., Suite 150, St. Louis, MO, United States

This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles […]

Customized Training Courses

Why settle for standard public training when you can have a custom program that would include your Mission, Vision, and Company Values? Imagine a program that tailors the workshop and activities to the market you serve! If this sounds appealing, call your AAIM Account Executive today to explore the possibilities.

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