In this program we will introduce you to the essential skills you need to be successful in your role.

Over 80% of sales typically occur between the 5th and 12th contact. But with so many connection points required to close business, it can be very challenging to ensure no client […]

Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few […]

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s […]

Copilot Basics & AI Fundamentals is the perfect starting point for anyone curious about Microsoft’s new AI assistant. In this focused 2-hour class training session, you’ll discover how Microsoft 365 […]

Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and […]

Many new leaders are challenged by the volume of tasks and responsibilities that need to be resolved daily and weekly. These challenges affect the need to create vision and direction for […]

Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]