There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is that you don’t have to be their victim. And while you can’t change difficult people, you can communicate with them in such a way they […]

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your […]

This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and […]

This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.

You've got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM's Supervisor Essentials course. Participants will be exposed to […]

Strategic HR: HR Metrics & Analytics Knowing your business as an HR Professional is key to getting what you need to improve your teams and overall organization. The best HR teams measure and track specific metrics to align their goals to the business goals for their companies. To do this, they must know what matters most and how […]

If you’re looking for practical ways to work more efficiently in Word, Excel, and PowerPoint, this 2-hour class introduces how Microsoft 365 Copilot can help streamline your workflow. You’ll learn how to use Copilot as a writing assistant in Word, a data analyst in Excel, and a slide designer in PowerPoint. 

Change is constant, and HR plays a critical role in guiding organizations and employees through transitions. In this interactive session, HR leaders will learn how to drive, facilitate, and support change while minimizing resistance and maintaining engagement. Through real-world scenarios and group discussions, participants will develop strategies to lead change with confidence and alignment to […]

This class should be a prerequisite for all classes as students will learn how to organize files and folders, search for items on their computers, and use and personalize Windows. Students will also learn how to browse the Web and gain an understanding of viruses and malware.