As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and responsibilities required of a management member. Participants will be able to develop a clear understanding of their job responsibilities as a supervisor, gain insight into […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no longer focus only on their personal workload – they need to know how to lead their teams to maximum productivity.

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

A case-law-driven session covering the first 72 hours of any leave, accommodation, or injury request. Three real cases — facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. The teaching happens live; a short pre-session brief is sent approximately one week before so you walk in oriented to […]

To be successful in today’s challenging workplace, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak, write, and behave in an assertive way. In addition, the course provides key strategies for overcoming mental roadblocks while building confidence, and gives you relationship strategies that build rapport […]

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your […]

A two-part case-law-driven series covering the full lifecycle of a leave or accommodation request — from initial intake through return-to-work and termination decisions. Six real cases across two sessions. Each case is taught the same way: facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. Short pre-session briefs […]

A case-law-driven session covering what happens after the leave or accommodation starts. Three real cases — facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. The teaching happens live; a short pre-session brief is sent approximately one week before so you walk in oriented to the facts.

You've got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM's Supervisor Essentials course. Participants will be exposed to […]

Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course, we will explore tactics to understand moods & […]