A two-part case-law-driven series covering the full lifecycle of a leave or accommodation request — from initial intake through return-to-work and termination decisions. Six real cases across two sessions. Each case is taught the same way: facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. Short pre-session briefs […]

A two-part case-law-driven series covering the full lifecycle of a leave or accommodation request — from initial intake through return-to-work and termination decisions. Six real cases across two sessions. Each case is taught the same way: facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. Short pre-session briefs […]

A case-law-driven session covering what happens after the leave or accommodation starts. Three real cases — facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. The teaching happens live; a short pre-session brief is sent approximately one week before so you walk in oriented to the facts.

A case-law-driven session covering what happens after the leave or accommodation starts. Three real cases — facts, ruling, where the employer went wrong, and how to apply the lesson in your workplace. The teaching happens live; a short pre-session brief is sent approximately one week before so you walk in oriented to the facts.

Performance appraisals can be an effective part of a performance management system, which includes planning, coaching, and evaluation. How do you feel about performance appraisals? Some people look forward to them; others dread them. Regardless of how you feel about them as a manager, conducting performance appraisals is one of the most important opportunities you will […]

Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course, we will explore tactics to understand moods & […]

This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.

Our interactions with each other in the workplace should be respectful and professional.  This program will help to ensure that all managers and employees know how to conduct themselves in a manner that creates and maintains a respectful harassment-free and discriminatory-free work environment.

Course Description: Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee growth, enhance team performance, and bolster organizational success.   In this course, you’ll learn how to transform performance reviews from a necessary task into a […]