Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with […]

This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles […]

As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and […]

Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no […]

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series […]

High-performance teams don’t just happen, they take work on the part of the leader and the team members. Just like any group, some teams seem to function well, and others […]

Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working […]

This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

While most people and organizations enjoy stability and consistency, change is an inescapable fact in our lives. Technology and the economy demand that we adapt to new and different circumstances on […]

The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in managing interpersonal differences will enrich your work, your relationships, and your career.Every encounter with […]