Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a […]

This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.

Complete and accurate financial records are the pulse of successful organizations.  In this course, participants will learn the business financial numbers/ drivers of income statements, balance sheets, and cash flow statements and the relationship between them through building a lemonade stand business and creating the financial statements for that business. These course exercises are based on […]

Everyone can be guilty of procrastinating from time to time and putting off unpleasant tasks. However, the habitual cycle of putting things off and slacking until the last minute, and the feeling of guilt that comes out of it, is something procrastinators often struggle with. This course goes beyond just the standard to-do list to […]