There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is that you don’t have to be their victim. And while you can’t change difficult people, you can communicate with them in such a way they […]

HR Strategy: Performance ManagementEffective organizations are continually assessing and evaluating the productivity of their employees. By doing so, HR can assist in improving and maximizing the overall organization’s effectiveness. Performance Management is most strategic and effective when it involves every person in the organization with HR driving the processes. This class will help HR professionals understand how to develop […]

Unlock the power of Microsoft 365 Copilot Chat for your everyday work—even if you haven’t paid for the Copilot subscription! Copilot Chat is now built into Outlook, Word, Excel, and more, so you get a seamless chat experience across all your favorite apps. In this focused 2-hour class, you’ll learn how to craft effective prompts […]

This practical training helps frontline supervisors understand their critical role in creating a positive and engaging experience for new employees—especially in manufacturing and non-office environments. Participants will learn how to take ownership of onboarding in a way that boosts retention, builds team culture, and sets new hires up for success.

Critical thinking is the foundation of most essential workplace skills including problem-solving, decision-making, leadership, and strategic thinking. It’s what helps people to find new solutions to tricky problems, avoid emotional thinking, and work together more efficiently. It can be the difference between success and failure, and it gives you a skill that will increase your […]

Pivot tables are the perfect solution when summarizing and analyzing large amounts of data. You can access a whole new information set in just a few clicks. Pivot tables extract meaning from that seemingly endless jumble of numbers on your screen. It lets you group your data differently to draw helpful conclusions more quickly. If […]

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]

Change is constant, and HR plays a critical role in guiding organizations and employees through transitions. In this interactive session, HR leaders will learn how to drive, facilitate, and support change while minimizing resistance and maintaining engagement. Through real-world scenarios and group discussions, participants will develop strategies to lead change with confidence and alignment to […]