Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

At the end of this course you will be able to:

Define effective coaching

Identify coachable moments and targets

Follow a structured approach to coaching

Communicate clear performance expectations

Match your coaching style to the employee’s development needs

Provide feedback in a positive and constructive way

Effectively address and discuss performance issues

Formulate employee coaching & development plans