Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively.   Participants will receive information to complete a DiSC© Profile about […]

HR Strategy: Organizational Strategy & PlanningHuman Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop measurable goals, and provide a framework for midstream adjustments. These strategies also help all members of the organization to become more accountable and take ownership of […]

Excel LOOKUPs are powerful and versatile functions that save time and effort when working with large datasets. They are some of Excel's most valuable and least understood functions. They search for specific values within a data range and return related information from another location. In this workshop, we will explore ways to return data using advanced techniques […]

There are difficult people everywhere, and everyone has to deal with them. There will always be coworkers, managers, or customers who push you over the edge. The good news is that you don’t have to be their victim. And while you can’t change difficult people, you can communicate with them in such a way they […]

This class should be a prerequisite for all classes as students will learn how to organize files and folders, search for items on their computers, and use and personalize Windows. Students will also learn how to browse the Web and gain an understanding of viruses and malware.

Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select […]

This course will teach students how to work with large worksheets in Microsoft Excel and use multiple worksheets and workbooks efficiently. It will show how to link information from different worksheets and workbooks and introduce more advanced formatting techniques, such as creating custom number formats. In addition, students will learn how to create outlines subtotals […]

Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this course, participants will learn ways to help build employee engagement and performance, as well as leadership styles that can influence motivation and build positive behaviors. For more information or to register, go to https://aaimea.org/courses/motivational-skills-leaders/  

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]

Our interactions with each other in the workplace should be respectful and professional.  This program will help to ensure that all managers and employees know how to conduct themselves in a manner that creates and maintains a respectful harassment-free and discriminatory-free work environment.