The way that consumers and businesses buy has changed drastically over the past few years. Gone are the days of high-pressure techniques, get-it-right-now deals or complex ROI calculations. Working with today’s more informed buyer requires a bit more finesse. Selling on value and highlighting the benefits has never been more important.At the end of this […]

Delegation is not only a way of increasing your personal productivity–if used effectively, but delegation can also be a useful tool for training, coaching, and empowering employees. Successful delegation requires thorough planning, clear communication, structured follow-up, and feedback. This course will take a look at some of the issues surrounding delegation and ways of improving […]

HR professionals and business owners alike know that understanding the latest employment law developments can make or break an organization. This course will provide you with the latest news and updates in employment law and provide you with practical guidance in responding to day-to-day employee situations. Participants will learn the latest Supreme Court decisions, NLRB’s […]

This course offers a review of the role of Human Resources in managing wage & salary structure for the organization. It will examine compensation objectives as well as legal requirements that persons in human resources must consider.

HR professionals and business owners alike know that understanding the latest employment law developments can make or break an organization. This course will provide you with the latest news and updates in employment law and provide you with practical guidance in responding to day-to-day employee situations. Participants will learn the latest Supreme Court decisions, NLRB’s […]

HR Strategy: Organizational Strategy & Planning Human Resources professionals can help their organizations evolve and grow from being only reactive to forward thinking and proactive. Organizational strategy helps identify opportunities & challenges, develop measurable goals, and provide a framework for midstream adjustments. These strategies also help all members of the organization to become more accountable and take ownership […]

Understanding bias in the workplace is the first step to managing it. This course defines bias, describes how it affects the workplace and encourages learners to use that knowledge to reduce the negative effects of bias.

Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it […]

Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and […]

The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a […]

This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.

Everyone can be guilty of procrastinating from time to time and putting off unpleasant tasks. However, the habitual cycle of putting things off and slacking until the last minute, and the feeling of guilt that comes out of it, is something procrastinators often struggle with. This course goes beyond just the standard to-do list to […]

This 2-hour training session is the perfect starting point for anyone curious about Microsoft’s new AI assistant, especially HR professionals looking to streamline their workflows.   You’ll discover how Microsoft 365 Copilot can become your everyday productivity partner. 

As a Sales Team member, you constantly have opportunity to use Value Added Selling to share the benefits of your Products and Services, your organization, and yourself. A clear Elevator Speech can help you quickly share your broad value with Prospects and Clients. In addition, you are challenged by the Objections that clients have as you attempt […]

Copilot Basics & AI Fundamentals is the perfect starting point for anyone curious about Microsoft’s new AI assistant. In this focused 2-hour class training session, you’ll discover how Microsoft 365 Copilot can become your everyday productivity partner. We’ll demystify what Copilot is and show you how it works within Word, Excel, PowerPoint, Outlook, and Teams. […]

Unlock the power of Microsoft 365 Copilot Chat for your everyday work—even if you haven’t paid for the Copilot subscription! Copilot Chat is now built into Outlook, Word, Excel, and more, so you get a seamless chat experience across all your favorite apps. In this focused 2-hour class, you’ll learn how to craft effective prompts […]

HR Strategy: Performance Management Effective organizations are continually assessing and evaluating the productivity of their employees. By doing so, HR can assist in improving and maximizing the overall organization’s effectiveness. Performance Management is most strategic and effective when it involves every person in the organization with HR driving the processes. This class will help HR professionals understand how to […]