To be successful in today’s challenging workplace, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak, write, and behave in an assertive way. In addition, the course provides key strategies for overcoming mental roadblocks while building confidence, and gives you relationship strategies that build rapport […]

Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course, we will explore tactics to understand moods & […]

Unlock the full potential of Copilot by learning advanced customization and agentic AI features in this focused 2-hour course. Discover how to tailor Copilot to match your personal work style and communication preferences, making it an even more effective partner in your daily tasks. Through interactive demonstrations and hands-on activities, you’ll learn how to adjust […]

Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few best practices that prevent email from overwhelming them. During this course, attendees will learn the three strategies to pull you off the hamster wheel of […]

Participants will learn an introduction to postings, recordkeeping and retention, immigration law and access to personnel files. This session will serve as a guide for participants as well as reference materials when situations arise that are not part of the normal operations with the business.

As a sales person, your time and resources are continuously pulled in different directions. From prospecting to maintaining relationships, ensuring great customer service to fulfillment, and internal meetings and task logging, it’s easy to feel like there’s never enough time in the week. If you’re wondering where the days are going and why your goals are […]

This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and […]

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your […]

Experience a new era of project management with Copilot + Microsoft Planner. In this innovative training session, you'll discover how Microsoft Planner not only helps organize group tasks and bring project teams together but also becomes more powerful with integrated AI capabilities. With Copilot acting as an intelligent assistant, it's like adding an expert team […]

As a Sales Team member, you constantly have opportunity to use Value Added Selling to share the benefits of your Products and Services, your organization, and yourself. A clear Elevator Speech can help you quickly share your broad value with Prospects and Clients. In addition, you are challenged by the Objections that clients have as you attempt […]

Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and understanding others. In this session, we will focus on building the skills that will make you a more powerful and persuasive communicator.

This course offers a review of the role of HR Manager and Training within the organization. It will examine Training & Organization Development goals and practices in the success of a company.

This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments, both personal and professional. For more information or to register, go to https://aaimea.org/courses/personal-productivity/  

Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.   At the […]