As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance your ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow-up to assess results to help the team to move forward with success.
Module 1 – Navigating & Resolving Conflict
Module 2 – Coaching Skills for Leaders
Module 3 – Challenging Discussions
Module 4 – The Art of the Follow Up
Run Time: Approximately 4 hours (Four 1-hour sessions)
Dates Recorded: 9/24/2020 to 10/15/2020
Instructor: Scott Parres