Uncovering Needs

Course Date

This course is not currently scheduled.

Available for Private Session

While this course is not currently available as a Public offering, it can be scheduled as Private Training for your employees. Contact your Account Executive or our Research and Solutions team at [email protected] for more information.

As a Sales Team member, you have daily opportunities to offer solutions to both prospects and clients. At the same time, it is critical to take the time to uncover their actual needs so that you can more accurately solve for their business challenges. This course provides tools for uncovering client needs, including questioning planning, active listening best practices, and benefit-driven product presentations.

At the end of the course, you will be able to:
• Leverage Sales Diagnosis Questions to uncover needs
• Understand the fundamentals of Active Listening
• Apply Features and Benefits when discussing products

To view course description, click HERE


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