Essentials of Problem Solving and Decision Making LIVE ONLINE

Course Date

This course is not currently scheduled.

According to recent studies, complex problem solving is #1 on the list of skills needed in today’s workplace. While studies indicate that in five years over one-third of skills considered important in today’s workforce will have changed, it is predicted that complex problem solving will remain at #1.

In this 2-hour interactive LIVE ONLINE course, you’ll learn strategies, tools, and techniques to build your problem-solving skills and make more effective decisions.

Who Should Attend – Employees at any level that are responsible for solving problems and making decisions.

Learning Objectives:

  • Describe a 3-phase problem-solving process
  • Discern the difference between the apparent and real problem
  • Apply problem-solving and decision-making strategies, such as Fishbone, Brain Writing, PMI, and 6 Thinking Hats
  • List tips and traps in making decisions
  • Identify ways to evaluate applied solutions
  • Apply the problem-solving process to a real work issue

**Registration is limited to promote interaction amongst attendees**

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