AAIM

Productive Conflict with DiSC - 04/16/2026 - CANCELLED
2026-04-16 13:30 - 17:00 (America/Chicago) | AAIM St. Louis Office, 12851 Manchester Rd., Suite 150, St. Louis, MO, 63131, United States

KLS: Implementing Effective Motivation LIVE ONLINE 04/16/2026
2026-04-16 09:00 - 11:00
Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this workshop, we’ll identify the factors that affect employee performance in the 21st-century workplace and how you can make an impact.

Honing Your Professional Messaging with ChatGPT LIVE ONLINE 04/16/2026
2026-04-16 09:30 - 11:30

Copilot for Documents and Data - 04/16/2026
2026-04-16 13:00 - 15:00
If you’re looking for practical ways to work more efficiently in Word, Excel, and PowerPoint, this 2-hour class introduces how Microsoft 365 Copilot can help streamline your workflow. You’ll learn how to use Copilot as a writing assistant in Word, a data analyst in Excel, and a slide designer in PowerPoint.

Legal Side of Supervising ST. LOUIS 04/17/2026
2026-04-17 13:00 - 16:30
Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

Labor Law Strategy Session : A Roadmap Through Changing Workplace Law - Online
2026-04-20 13:30 - 15:30
The legal environment affecting employers has shifted dramatically — federal enforcement priorities, new legislation, and accelerating court decisions are rewriting the rules in real time.
On April 20, Burt Garland of Ogletree Deakins delivers a focused two-hour briefing covering NLRB, EEOC, and DOL developments, the One Big Beautiful Bill Act, key Supreme Court decisions, and multi-state compliance updates across Missouri, Illinois, Florida, and Indiana.
You’ll leave with a clear picture of your organization’s exposure and the confidence to act.

Labor Law Strategy Session: A Roadmap Through Changing Workplace Law- In-Person
2026-04-20 13:30 - 15:30
As 2026 progresses, employers are operating in a legal environment shaped by federal agency realignment, significant court decisions, and rapid state-level legislative activity. Compliance is no longer static. The decisions organizations make now will directly influence risk exposure, workforce practices, and operational stability.
In this focused legal update, Burt Garland of Ogletree Deakins will analyze current developments at the National Labor Relations Board (NLRB), Equal Employment Opportunity Commission (EEOC), and Department of Labor (DOL), along with key federal legislation including the One Big Beautiful Bill Act (OBBBA) and recent Supreme Court rulings such as Muldrow v. City of St. Louis. Multi-state updates across Missouri, Illinois, Florida, and Indiana will also be addressed, including wage changes, leave requirements, noncompete developments, AI-related regulation, and data protection laws.

Selling With Confidence: The Discovery Process LIVE ONLINE 04/21/2026
2026-04-21 13:00 - 15:00
Uncovering a top level need may not be difficult, but what compels a client to buy? It’s not a price reduction, flashy packaging or an incentive. It’s open communication that allows the buyer to self-realize the impact of their challenges and/or goals. Following a connection driven, highly repeatable conversation structure will allow you to not only make the proper recommendation, but will have buyers asking you for the close.

At the end of this course you will be able to:
– Understand the modern customer journey
– Uncover buyer motivations
– Facilitate a deeper, discovery conversation
– Bring a client to a moment of self-realization
– Increase buying urgency

Topics that will be covered:
– Discovering Your Discovery Style
– Why Effective Listening Matters
– Buyer’s Motivating Factors
– The Modern Customer Journey
– The Value Driven Discovery Process

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– First level sales managers
– Professionals who have been trained in a discovery or needs analysis process
– Salespeople aiming to deepen their discovery conversations

Preparation: Current sales process self-assessment provided with registration.

Competencies: Sales, Uncovering Needs, Discovery
Method: Group-Live
Course Level: Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Intro to Microsoft Excel LIVE ONLINE 04/21/2026
2026-04-21 13:30 - 15:30

HRE: Employee Recordkeeping, Reports & Personnel Files 04/22/2026 - CANCELLED
2026-04-22 14:00 - 16:00
Participants will learn an introduction to postings, recordkeeping and retention, immigration law and access to personnel files. This session will serve as a guide for participants as well as reference materials when situations arise that are not part of the normal operations with the business.

HR's Critical Role in Guiding Workplace Ethics Live Online 04/22/2026
2026-04-22 08:30 - 12:00
Equip yourself with the knowledge and tools to distinguish between mere compliance and ethics, emphasizing how ethical practices contribute to long-term organizational success. Explore HR’s unique position as both a steward and advocate for integrity, transparency, and fairness in the workplace. The course delves into common unethical behaviors, from favoritism and conflicts of interest to harassment and data misuse, offering real-world scenarios to help professionals identify red flags and respond effectively to ethical dilemmas.

Exploring Emotional Intelligence ST. LOUIS 04/23/2026
2026-04-23 08:30 - 12:00
Emotional Intelligence or EI is the ability to recognize your emotions, understand them, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course, we will explore tactics to understand moods & emotions, understand how to use emotions to facilitate thought, as well as understand how to recognize and regulate emotions in yourself and in others to improve your own EI. This course is designed to help individual contributors, supervisors and team leaders alike improve their ability to work effectively with others.

Your Role as a Supervisor Peoria 04/23/2026 - CANCELLED
2026-04-23 13:30 - 21:30
New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your personal credibility and authority, and creating a productive environment. For more information or to register, go to https://aaimea.org/courses/your-role-as-a-supervisor/

KLS: Performance Management & Delivering Appraisals LIVE ONLINE 04/23/2026
2026-04-23 09:00 - 11:00
Performance appraisals can be an effective part of a performance management system, which includes planning, coaching, and evaluation. How do you feel about performance appraisals? Some people look forward to them; others dread them. Regardless of how you feel about them as a manager, conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself, and your organization.

Copilot for Communication and Collaboration - 04/23/2026
2026-04-23 13:00 - 15:00
Copilot for Communication and Collaboration: Ready to work smarter and faster with your inbox and meetings? Join this focused 2-hour class and discover how Microsoft 365 Copilot in Outlook and Teams can help you manage emails, meetings, and chats with ease. Stop spending hours sorting through email threads and taking notes—Copilot effortlessly summarizes conversations, drafts responses, and highlights key points from meetings, so you don’t have to watch recordings or jot down notes yourself.

High Performance Coaching ST. LOUIS 04/24/2026
2026-04-24 13:00 - 16:30
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

At the end of this course you will be able to:

Define effective coaching
Identify coachable moments and targets
Follow a structured approach to coaching
Communicate clear performance expectations
Match your coaching style to the employee’s development needs
Provide feedback in a positive and constructive way
Effectively address and discuss performance issues
Formulate employee coaching & development plans

Intro to Microsoft Outlook Productivity Tools LIVE ONLINE 04/28/2026
2026-04-28 09:00 - 11:00

Beyond Supervisor Essentials ST. LOUIS - April 2026
2026-04-29 08:30 - 2026-05-13 16:30
You’ve got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM’s Supervisor Essentials course. Participants will be exposed to skills beyond basic responsibilities of a supervisor. This next step in AAIM’s Supervisor training curriculum explores Delegation Skills, Dealing with Conflict, Leading Change, Delivering Performance Appraisals, Interviewing Skills, and Building Teamwork.

HRE: Training & Organizational Development for HR LIVE ONLINE 04/29/2026
2026-04-29 09:00 - 11:00
This course offers a review of the role of HR Manager and Training within the organization. It will examine Training & Organization Development goals and practices in the success of a company.

KLS: Foundations of Effective Leadership LIVE ONLINE 04/29/2026
2026-04-29 09:30 - 11:30
In this program we will introduce you to the essential skills you need to be successful in your role.

Copilot Next Level: Copilot Customization and Agents - 04/29/2026
2026-04-29 13:00 - 15:00
Unlock the full potential of Copilot by learning advanced customization and agentic AI features in this focused 2-hour course. Discover how to tailor Copilot to match your personal work style and communication preferences, making it an even more effective partner in your daily tasks. Through interactive demonstrations and hands-on activities, you’ll learn how to adjust Copilot’s settings and responses, so it works seamlessly with you and adapts to your unique workflow.

KLS: Employment Law for Supervisors LIVE ONLINE 04/30/2026
2026-04-30 09:00 - 11:00

Selling with Confidence: Time Management LIVE ONLINE 05/01/2026 - CANCELLED
2026-05-01 14:00 - 16:00
As a sales person, your time and resources are continuously pulled in different directions. From prospecting to maintaining relationships, ensuring great customer service to fulfillment, and internal meetings and task logging, it’s easy to feel like there’s never enough time in the week. If you’re wondering where the days are going and why your goals are not consistently being reached, it’s likely due to some opportunities with time management. Using a thorough evaluation of your current calendar and simple time management techniques, you’ll be able to take control of your days, weeks and months – giving you the ability to crush quotas.

At the end of this course you will be able to:
– Evaluate your current time allocations and determine your ideal time allocations
– Understand the most important uses of your time as a sales person
– Prioritize your responsibilities
– Discover when you’re most effective
– Identify detractors from your efficiency and how to manage them
– Hold yourself accountable to your calendar and commitments

Topics that will be covered:
– Calendar and Schedule Evaluation
– Task and Responsibility Assessments
– The Einstein Window
– Minimizing Distractions
– Practicing Self-Discipline
– Common Time Management Practices

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– First Level Sales Leaders
– Individuals looking to gain control over their calendar and allocate time effectively

Preparation: Calendar Evaluation Assessment. Details provided upon registration.

Competencies: Sales, Time Management
Method: Group-Live
Course Level: Beginner – Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Personal Productivity ST LOUIS 05/01/2026 - CANCELLED
2026-05-01 18:00 - 21:30
This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments, both personal and professional. For more information or to register, go to https://aaimea.org/courses/personal-productivity/

HRE: Wage & Salary Administration LIVE ONLINE 05/05/2026
2026-05-05 09:00 - 11:00
This course offers a review of the role of Human Resources in managing wage & salary structure for the organization. It will examine compensation objectives as well as legal requirements that persons in human resources must consider.

KLS: Communicating Effectively as a Leader LIVE ONLINE 05/05/2026
2026-05-05 09:00 - 11:00
Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and understanding others. In this session, we will focus on building the skills that will make you a more powerful and persuasive communicator.

Intro to Microsoft PowerPoint LIVE ONLINE 05/05/2026 - CANCELLED
2026-05-05 14:30 - 16:30

Copilot for Project Management - 05/05/2026
2026-05-05 13:00 - 15:00
Experience a new era of project management with Copilot + Microsoft Planner. In this innovative training session, you’ll discover how Microsoft Planner not only helps organize group tasks and bring project teams together but also becomes more powerful with integrated AI capabilities. With Copilot acting as an intelligent assistant, it’s like adding an expert team member who can tackle research, brainstorming, and creative tasks on your behalf—while you supervise, provide feedback, and fine-tune results to meet your project’s needs.

Microsoft Excel Level 1 LIVE ONLINE 05/06/2026
2026-05-06 08:00 - 15:00
This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and easily apply formatting techniques to worksheet data. They will review workbooks for spelling errors, modify page setup, and print professional looking worksheets.

Exceptional Customer Service LIVE ONLINE 05/07/2026
2026-05-07 09:30 - 11:30
As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, managing Challenging or Demanding Clients can be overwhelming. This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for improving Customer Communication with all Clients.

At the end of the course, you will be able to:
• Understand the 3 Pillars of Exceptional Customer Service
• Learn Best Practices for Managing Difficult Clients
• Apply Assertive Communication Keys to Build Client Relationships
• Review Fundamentals for Writing Clear and Concise Emails
• Share Phone Etiquette Best Practices to Improve Client Communication
