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PRODID:-//AAIM - ECPv6.2.2//NONSGML v1.0//EN
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METHOD:PUBLISH
X-ORIGINAL-URL:https://aaimea.org
X-WR-CALDESC:Events for AAIM
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TZID:America/Chicago
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TZOFFSETFROM:-0600
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DTSTART:20260308T080000
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DTSTART:20261101T070000
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261210T133000
DTEND;TZID=America/Chicago:20261210T153000
DTSTAMP:20260725T105314
CREATED:20260614T144613Z
LAST-MODIFIED:20260723T195616Z
UID:10001615-1796909400-1796916600@aaimea.org
SUMMARY:Intro to Microsoft OneNote LIVE ONLINE 12/10/2026
DESCRIPTION:
URL:https://aaimea.org/cal-date/intro-to-microsoft-onenote-live-online-12-10-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261215T093000
DTEND;TZID=America/Chicago:20261215T113000
DTSTAMP:20260725T105314
CREATED:20260614T154248Z
LAST-MODIFIED:20260723T195443Z
UID:10001614-1797327000-1797334200@aaimea.org
SUMMARY:Exceptional Customer Service LIVE ONLINE 12/15/2026
DESCRIPTION:As Account Team Members build relationships with clients\, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients\, especially by phone and email\, can be a challenge. Further\, managing Challenging or Demanding Clients can be overwhelming. This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for improving Customer Communication with all Clients. \n  \nAt the end of the course\, you will be able to: \n• Understand the 3 Pillars of Exceptional Customer Service \n• Learn Best Practices for Managing Difficult Clients \n• Apply Assertive Communication Keys to Build Client Relationships \n• Review Fundamentals for Writing Clear and Concise Emails \n• Share Phone Etiquette Best Practices to Improve Client Communication \n  \n 
URL:https://aaimea.org/cal-date/exceptional-customer-service-live-online-12-15-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261215T100000
DTEND;TZID=America/Chicago:20261215T170000
DTSTAMP:20260725T105314
CREATED:20251204T203759Z
LAST-MODIFIED:20251217T163617Z
UID:10001423-1797328800-1797354000@aaimea.org
SUMMARY:MS Excel Level 3 LIVE ONLINE  12/15/2026
DESCRIPTION:This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions that will quickly condense substantial amounts of data through a Pivot Table\, pull out specific data through VLOOKUPs\, conditional and logical functions\, and save time through macros\, data validation\, and more. This class is a segue into our more focused courses for individual advanced Excel topics.  
URL:https://aaimea.org/cal-date/ms-excel-level-3-live-online-12-15-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261216T080000
DTEND;TZID=America/Chicago:20261216T150000
DTSTAMP:20260725T105314
CREATED:20251205T153214Z
LAST-MODIFIED:20251217T163534Z
UID:10001422-1797408000-1797433200@aaimea.org
SUMMARY:MS Outlook Level 2 LIVE ONLINE 12/16/2026
DESCRIPTION:Building on the skills and concepts taught in Outlook Level 1\, students will learn how to customize Outlook\, use Quick Steps\, create Folder pane shortcuts\, customize their messages and signatures\, and set up automatic replies. Then\, students will learn how to set rules for organizing messages and use advanced techniques for managing and maintaining their mailboxes. Students will also learn how to search\, use filters\, and apply categories. They will work with notes\, and learn how to share Outlook calendars and contacts.
URL:https://aaimea.org/cal-date/ms-outlook-level-2-live-online-12-16-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261216T083000
DTEND;TZID=America/Chicago:20261216T163000
DTSTAMP:20260725T105314
CREATED:20260628T193743Z
LAST-MODIFIED:20260723T195421Z
UID:10001613-1797409800-1797438600@aaimea.org
SUMMARY:Assertive Communication Skills ST. LOUIS 12/16/2026
DESCRIPTION:To be successful in today’s challenging workplace\, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak\, write\, and behave in an assertive way. In addition\, the course provides key strategies for overcoming mental roadblocks while building confidence\, and gives you relationship strategies that build rapport and help overcome personality conflicts. For more information or to register\, go to https://aaimea.org/courses/assertive-communication-skills/ \n 
URL:https://aaimea.org/cal-date/assertive-communication-skills-st-louis-12-16-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261217T080000
DTEND;TZID=America/Chicago:20261217T150000
DTSTAMP:20260725T105314
CREATED:20251204T203855Z
LAST-MODIFIED:20251217T163500Z
UID:10001421-1797494400-1797519600@aaimea.org
SUMMARY:MS Excel Level 3 LIVE ONLINE  12/17/2026
DESCRIPTION:This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions that will quickly condense substantial amounts of data through a Pivot Table\, pull out specific data through VLOOKUPs\, conditional and logical functions\, and save time through macros\, data validation\, and more. This class is a segue into our more focused courses for individual advanced Excel topics.  
URL:https://aaimea.org/cal-date/ms-excel-level-3-live-online-12-17-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261217T133000
DTEND;TZID=America/Chicago:20261217T153000
DTSTAMP:20260725T105314
CREATED:20260614T144934Z
LAST-MODIFIED:20260723T195358Z
UID:10001612-1797514200-1797521400@aaimea.org
SUMMARY:Preventing Procrastination LIVE ONLINE 12/17/2026
DESCRIPTION:Everyone can be guilty of procrastinating from time to time and putting off unpleasant tasks. However\, the habitual cycle of putting things off and slacking until the last minute\, and the feeling of guilt that comes out of it\, is something procrastinators often struggle with. This course goes beyond just the standard to-do list to help prevent procrastination by helping develop solid action plans and move you off the hamster wheel of frustration and inefficiency. \n  \nAttendees will learn: \n\n5 Steps to creating a truly effective To-Do List\nThe breakthrough process that will banish your procrastination habits\nHow to uncover the keys to actually getting your To-Do’s accomplished\n\nJoin us Live Online to learn how to stop just rewriting your to-do list and how to actually prevent procrastination from being more productive.
URL:https://aaimea.org/cal-date/preventing-procrastination-live-online-12-17-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
END:VCALENDAR