AAIM

HRE: HR Role & Regulatory Compliance Fundamentals LIVE ONLINE 04/01/2026
2026-04-01 09:00 - 11:00 (America/Chicago) | AAIM St. Louis Office, 12851 Manchester Rd., Suite 150, St. Louis, MO, 63131, United States
This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles that HR can play within an organization will be explored.

KLS: Mastering Conflict Resolution LIVE ONLINE 04/01/2026
2026-04-01 09:00 - 11:00
The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in managing interpersonal differences will enrich your work, your relationships, and your career.
Every encounter with someone whose ideas, approaches, and strategies differ from our own offers the potential for friction, wasted time, bruised feelings, and looking foolish.
Mishandling differences leaves emotional scars, diverts energy from where it’s really needed, and undermines morale. No wonder so many people walk away from disagreement.
Despite the risk of pain and irritation, the rewards for handling disagreement constructively are gratifying and result in improved decision making.

Selling with Confidence: Following Up LIVE ONLINE 04/01/2026
2026-04-01 09:30 - 11:30
Over 80% of sales typically occur between the 5th and 12th contact. But with so many connection points required to close business, it can be very challenging to ensure no client falls through the cracks. By following a structured follow up cadence, you’ll not only be able to close more deals, but also maintain strong, more personal client relationships.

At the end of this course you will be able to:
– Identify opportunities in your follow up
– Establish a highly repeatable and easy to manage follow up cadence
– Learn how and when to release a client from your follow up queue
– Determine the best tools and automation sources to use to assist you in staying connected

Topics that will be covered:
– The Importance of Following Up
– The Who, When and What to Following Up
– When to Call it Quits
– Tools of the Trade and Automation

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– Salespeople aiming to implement a structured follow-up cadence

Preparation: Current sales process self-assessment provided with registration.

Competencies: Sales, Follow Up
Method: Group-Live
Course Level: Beginner – Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Interpersonal Communication Skills LIVE ONLINE - April 2026
2026-04-01 13:30 - 2026-04-08 15:30
Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively. Participants receive a personal DiSC Assessment based on their communication style

Your Role as a Supervisor ST. LOUIS 04/02/2026
2026-04-02 08:30 - 16:30
New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your personal credibility and authority, and creating a productive environment. For more information or to register, go to https://aaimea.org/courses/your-role-as-a-supervisor/

KLS: Interviewing Skills for the Supervisor LIVE ONLINE 04/02/2026
2026-04-02 09:00 - 11:00
Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, supervisors will learn how to use an interviewing process that focuses on past behavior is the best predictor of future behavior. Attendees will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select the best candidates for open positions.

A Culture of Feedback ST LOUIS - 04/07/2026 - CANCELLED
2026-04-07 13:30 - 17:00

3-Step Time Management for Remote Workers LIVE ONLINE 04/07/2026
2026-04-07 09:30 - 11:30

Copilot for Everyone: Getting Started with Free Copilot - 04/07/2026
2026-04-07 13:00 - 15:00
Unlock the power of Microsoft 365 Copilot Chat for your everyday work—even if you haven’t paid for the Copilot subscription! Copilot Chat is now built into Outlook, Word, Excel, and more, so you get a seamless chat experience across all your favorite apps. In this focused 2-hour class, you’ll learn how to craft effective prompts for this version and add your own content to give Copilot the context it needs to deliver smarter, more relevant results. We’ll also break down the differences between Copilot versions and show how your data stays protected, no matter which one you use.

Supervisor's Toolbox ST. LOUIS - April 2026
2026-04-08 08:30 - 2026-04-22 16:30
As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and responsibilities required of a management member. Participants will be able to develop a clear understanding of their job responsibilities as a supervisor, gain insight into their leadership style, and understand the basic skills needed to be an effective supervisor. For more information or to register, go to https://aaimea.org/courses/supervisor-essentials/

Principles of Leadership ST. LOUIS - April 2026
2026-04-08 08:30 - 2026-05-13 16:30
Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no longer focus only on their personal workload – they need to know how to lead their teams to maximum productivity.

Behavioral Interviewing Skills ST. LOUIS 04/09/2026 - CANCELLED
2026-04-09 13:30 - 21:30
Hiring the right person for the job is instrumental in today’s ever-changing business world. In this class, you will learn how to use the behavioral interviewing process; a method based on the theory that past behavior is the best predictor of future performance. You will learn how to gather more in-depth knowledge about applicants, make more informed hiring decisions, and select the best candidates for open positions. For more information or to register, go to https://aaimea.org/courses/behavioral-interviewing-skills/

Leadership for Leads ST. LOUIS - April 2026
2026-04-10 08:30 - 2026-05-01 12:00
Making the transition from team member to team lead can be challenging. This course helps you assess and develop your leadership skills, discover practical and proven ways to effectively communicate, motivate and train others, and increase your personal effectiveness and professional reputation. As a work lead, your team’s success is your success. For more information or to register, go to https://aaimea.org/courses/leadership-for-leads/

Mastering Performance Appraisals 04/10/2026 - CANCELLED
2026-04-10 18:00 - 21:30
Course Description:
Performance appraisals often evoke mixed feelings—some managers anticipate them, while others feel a sense of dread. Regardless of your stance, these reviews are pivotal moments to drive employee growth, enhance team performance, and bolster organizational success.

In this course, you’ll learn how to transform performance reviews from a necessary task into a powerful tool for development. By the end of this session, you will be equipped with the skills and knowledge to conduct appraisals that truly make a difference.

Key Takeaways:

Understand the Role of Appraisals: Recognize the significance of appraisals as a formal coaching tool and their impact on overall performance management.
Best Practices for Effective Appraisals: Learn specific practices that enhance the effectiveness of appraisals and identify common pitfalls to avoid.
Comprehensive Preparation: Gain the ability to thoroughly prepare and plan for appraisals, ensuring a structured and efficient process.
Clear and Specific Feedback: Develop the skill to provide precise, constructive written comments that guide and inspire employees.
Goal Setting: Learn how to formulate realistic and motivating performance goals that align with organizational objectives.
Conducting Productive Discussions: Acquire techniques for leading appraisal discussions that are both productive and engaging, even when addressing difficult topics.

Critical Thinking Skills ST. LOUIS 04/14/2026
2026-04-14 08:30 - 12:00
Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently. For more information or to register, go to https://aaimea.org/courses/critical-thinking-skills/

HRE: The Employment Process LIVE ONLINE 04/14/2026 - CANCELLED
2026-04-14 14:00 - 16:00
This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

Effective Email Management LIVE ONLINE 04/14/2026
2026-04-14 09:30 - 11:30
Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few best practices that prevent email from overwhelming them. During this course, attendees will learn the three strategies to pull you off the hamster wheel of email ineffectiveness. This 2 hour class will help you make your email work for you and assist in being more productive and organized.

Attendees will learn the secrets of:

Email folders – Are they helpful or harmful?
Creating filters to save hours of time each week
Implementing ways to be more productive with time spent processing email

Join us Live Online to learn how to prevent your email from becoming overwhelming and assist you in getting more done.

Conquering FMLA IN-PERSON 04/14/2026 - CANCELLED
2026-04-14 18:00 - 21:30
The Family and Medical Leave Act (FMLA) has been around for over a decade yet it continues to cause confusion and questions as to how to keep compliant. Detailed regulations and numerous legislative and regulatory changes have made it extremely difficult for Human Resources to administer. This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration. You’ll obtain the skills, understanding, and confidence needed to make case-by-case and strategic FMLA decisions that withstand the toughest scrutiny.
At the end of this course, attendees will be able to:

Understand the conditions that are applicable to FMLA
Understand Notification Deadlines, how to curb abuse, and prevent claims
Better understand Military Family Leave
Recognize advanced FMLA issues involving parental leave, reinstatements, as well as recent new legislation
Know how to coordinate FMLA with ADA and accommodations

HRE: Unemployment, Workers' Comp & Claims Management LIVE ONLINE 04/15/2026
2026-04-15 09:00 - 11:00
This course offers a review of the role of HR as the administrator of Unemployment, Worker’s Compensation and other claims. It will examine Federal Laws & the requirements Human Resource departments must follow regarding these benefits and claims.

Selling with Confidence: Managing Resistance and Overcoming Objections 04/15/26
2026-04-15 09:30 - 11:30
Whether prospecting over the phone with a cold call or in person through a drop-in, hearing the proverbial slam of the door on your attempt at contact can be discouraging. But managing the expected resistance doesn’t have to be difficult. In fact, it can be fun! In this course, we’ll determine top prospecting objections you’re facing now and learn 2 ways to approach them that keep the conversation flowing and in your favor.

At the end of this course you will be able to:
– Identify common objections you face during interactions early in the sales process
– Exercise emotional control and empathy when faced with resistance
– Move through and around challenges in prospecting

Topics that will be covered:
– Why Objections Occur
– Where we Struggle as Sales Professionals
– Why Empathy Matters
– Steering the Conversation Back on Course
– The Inquiry Method
– The Pivot Method

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– Salespeople who are looking to gain more traction in cold calls or first touchpoints

Preparation: Cold calling self-assessment provided with registration.

Competencies: Sales, Prospecting, Objection Handling, Cold Calling
Method: Group-Live
Course Level: Beginner- Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Productive Conflict with DiSC - 04/16/2026 - CANCELLED
2026-04-16 13:30 - 17:00

KLS: Implementing Effective Motivation LIVE ONLINE 04/16/2026
2026-04-16 09:00 - 11:00
Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this workshop, we’ll identify the factors that affect employee performance in the 21st-century workplace and how you can make an impact.

Honing Your Professional Messaging with ChatGPT LIVE ONLINE 04/16/2026
2026-04-16 09:30 - 11:30

Copilot for Documents and Data - 04/16/2026
2026-04-16 13:00 - 15:00
If you’re looking for practical ways to work more efficiently in Word, Excel, and PowerPoint, this 2-hour class introduces how Microsoft 365 Copilot can help streamline your workflow. You’ll learn how to use Copilot as a writing assistant in Word, a data analyst in Excel, and a slide designer in PowerPoint.

Legal Side of Supervising ST. LOUIS 04/17/2026
2026-04-17 13:00 - 16:30
Every day supervisors deal with employment situations that, if not handled responsibly and legally, can result in serious consequences, including penalties or lawsuits. Regardless of your experience as a supervisor, you can always benefit from learning more, or refreshing your memory, about essential employment law.

Labor Law Strategy Session : A Roadmap Through Changing Workplace Law - Online
2026-04-20 13:30 - 15:30
The legal environment affecting employers has shifted dramatically — federal enforcement priorities, new legislation, and accelerating court decisions are rewriting the rules in real time.
On April 20, Burt Garland of Ogletree Deakins delivers a focused two-hour briefing covering NLRB, EEOC, and DOL developments, the One Big Beautiful Bill Act, key Supreme Court decisions, and multi-state compliance updates across Missouri, Illinois, Florida, and Indiana.
You’ll leave with a clear picture of your organization’s exposure and the confidence to act.

Labor Law Strategy Session: A Roadmap Through Changing Workplace Law- In-Person
2026-04-20 13:30 - 15:30
As 2026 progresses, employers are operating in a legal environment shaped by federal agency realignment, significant court decisions, and rapid state-level legislative activity. Compliance is no longer static. The decisions organizations make now will directly influence risk exposure, workforce practices, and operational stability.
In this focused legal update, Burt Garland of Ogletree Deakins will analyze current developments at the National Labor Relations Board (NLRB), Equal Employment Opportunity Commission (EEOC), and Department of Labor (DOL), along with key federal legislation including the One Big Beautiful Bill Act (OBBBA) and recent Supreme Court rulings such as Muldrow v. City of St. Louis. Multi-state updates across Missouri, Illinois, Florida, and Indiana will also be addressed, including wage changes, leave requirements, noncompete developments, AI-related regulation, and data protection laws.

Selling With Confidence: The Discovery Process LIVE ONLINE 04/21/2026
2026-04-21 13:00 - 15:00
Uncovering a top level need may not be difficult, but what compels a client to buy? It’s not a price reduction, flashy packaging or an incentive. It’s open communication that allows the buyer to self-realize the impact of their challenges and/or goals. Following a connection driven, highly repeatable conversation structure will allow you to not only make the proper recommendation, but will have buyers asking you for the close.

At the end of this course you will be able to:
– Understand the modern customer journey
– Uncover buyer motivations
– Facilitate a deeper, discovery conversation
– Bring a client to a moment of self-realization
– Increase buying urgency

Topics that will be covered:
– Discovering Your Discovery Style
– Why Effective Listening Matters
– Buyer’s Motivating Factors
– The Modern Customer Journey
– The Value Driven Discovery Process

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– First level sales managers
– Professionals who have been trained in a discovery or needs analysis process
– Salespeople aiming to deepen their discovery conversations

Preparation: Current sales process self-assessment provided with registration.

Competencies: Sales, Uncovering Needs, Discovery
Method: Group-Live
Course Level: Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Intro to Microsoft Excel LIVE ONLINE 04/21/2026
2026-04-21 13:30 - 15:30

HRE: Employee Recordkeeping, Reports & Personnel Files 04/22/2026 - CANCELLED
2026-04-22 14:00 - 16:00
Participants will learn an introduction to postings, recordkeeping and retention, immigration law and access to personnel files. This session will serve as a guide for participants as well as reference materials when situations arise that are not part of the normal operations with the business.
