BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//AAIM - ECPv6.2.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:AAIM
X-ORIGINAL-URL:https://aaimea.org
X-WR-CALDESC:Events for AAIM
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260423T083000
DTEND;TZID=America/Chicago:20260423T120000
DTSTAMP:20260409T101805
CREATED:20251106T212234Z
LAST-MODIFIED:20251216T205637Z
UID:10001360-1776933000-1776945600@aaimea.org
SUMMARY:Exploring Emotional Intelligence ST. LOUIS 04/23/2026
DESCRIPTION:Emotional Intelligence or EI is the ability to recognize your emotions\, understand them\, and see how they affect those around you. Having high emotional intelligence also means you understand other people’s emotions. This allows you to manage your relationships better and avoid potential conflicts. In this course\, we will explore tactics to understand moods & emotions\, understand how to use emotions to facilitate thought\, as well as understand how to recognize and regulate emotions in yourself and in others to improve your own EI. This course is designed to help individual contributors\, supervisors and team leaders alike improve their ability to work effectively with others.
URL:https://aaimea.org/cal-date/exploring-emotional-intelligence-st-louis-04-23-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260423T083000
DTEND;TZID=America/Chicago:20260423T163000
DTSTAMP:20260409T101805
CREATED:20251126T171421Z
LAST-MODIFIED:20251216T205708Z
UID:10001361-1776933000-1776961800@aaimea.org
SUMMARY:Your Role as a Supervisor Peoria 04/23/2026
DESCRIPTION:New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course\, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you\, learning to balance operational and personnel demands\, establishing your personal credibility and authority\, and creating a productive environment. For more information or to register\, go to https://aaimea.org/courses/your-role-as-a-supervisor/ \n 
URL:https://aaimea.org/cal-date/your-role-as-a-supervisor-peoria-04-23-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260423T090000
DTEND;TZID=America/Chicago:20260423T110000
DTSTAMP:20260409T101805
CREATED:20251117T162152Z
LAST-MODIFIED:20251216T205740Z
UID:10001362-1776934800-1776942000@aaimea.org
SUMMARY:KLS: Performance Management & Delivering Appraisals LIVE ONLINE 04/23/2026
DESCRIPTION:Performance appraisals can be an effective part of a performance management system\, which includes planning\, coaching\, and evaluation. How do you feel about performance appraisals? Some people look forward to them; others dread them. Regardless of how you feel about them as a manager\, conducting performance appraisals is one of the most important opportunities you will have to help your employees\, yourself\, and your organization.
URL:https://aaimea.org/cal-date/kls-performance-management-delivering-appraisals-live-online-04-23-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260423T130000
DTEND;TZID=America/Chicago:20260423T150000
DTSTAMP:20260409T101805
CREATED:20260209T181516Z
LAST-MODIFIED:20260210T170933Z
UID:10001462-1776949200-1776956400@aaimea.org
SUMMARY:Copilot for Communication and Collaboration - 04/23/2026
DESCRIPTION:Copilot for Communication and Collaboration: Ready to work smarter and faster with your inbox and meetings? Join this focused 2-hour class and discover how Microsoft 365 Copilot in Outlook and Teams can help you manage emails\, meetings\, and chats with ease. Stop spending hours sorting through email threads and taking notes—Copilot effortlessly summarizes conversations\, drafts responses\, and highlights key points from meetings\, so you don’t have to watch recordings or jot down notes yourself.
URL:https://aaimea.org/cal-date/copilot-for-communication-and-collaboration-04-23-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260424T130000
DTEND;TZID=America/Chicago:20260424T163000
DTSTAMP:20260409T101805
CREATED:20251105T210041Z
LAST-MODIFIED:20251216T205810Z
UID:10001363-1777035600-1777048200@aaimea.org
SUMMARY:High Performance Coaching ST. LOUIS 04/24/2026
DESCRIPTION:Coaching is an integral part of success at all levels of management. As a supervisor\, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments\, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement. \n  \nAt the end of this course you will be able to: \n  \nDefine effective coaching \nIdentify coachable moments and targets \nFollow a structured approach to coaching \nCommunicate clear performance expectations \nMatch your coaching style to the employee’s development needs \nProvide feedback in a positive and constructive way \nEffectively address and discuss performance issues \nFormulate employee coaching & development plans
URL:https://aaimea.org/cal-date/high-performance-coaching-st-louis-04-24-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260428T090000
DTEND;TZID=America/Chicago:20260428T110000
DTSTAMP:20260409T101805
CREATED:20251105T165514Z
LAST-MODIFIED:20251216T205851Z
UID:10001364-1777366800-1777374000@aaimea.org
SUMMARY:Intro to Microsoft Outlook Productivity Tools LIVE ONLINE 04/28/2026
DESCRIPTION:
URL:https://aaimea.org/cal-date/intro-to-microsoft-outlook-productivity-tools-live-online-04-28-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260429T083000
DTEND;TZID=America/Chicago:20260513T163000
DTSTAMP:20260409T101805
CREATED:20251105T200048Z
LAST-MODIFIED:20251216T210239Z
UID:10001365-1777451400-1778689800@aaimea.org
SUMMARY:Beyond Supervisor Essentials ST. LOUIS - April 2026
DESCRIPTION:You’ve got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM’s Supervisor Essentials course. Participants will be exposed to skills beyond basic responsibilities of a supervisor. This next step in AAIM’s Supervisor training curriculum explores Delegation Skills\, Dealing with Conflict\, Leading Change\, Delivering Performance Appraisals\, Interviewing Skills\, and Building Teamwork.
URL:https://aaimea.org/cal-date/beyond-supervisor-essentials-st-louis-april-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260429T090000
DTEND;TZID=America/Chicago:20260429T110000
DTSTAMP:20260409T101805
CREATED:20251104T171759Z
LAST-MODIFIED:20251216T210325Z
UID:10001366-1777453200-1777460400@aaimea.org
SUMMARY:HRE: Training & Organizational Development for HR LIVE ONLINE 04/29/2026
DESCRIPTION:This course offers a review of the role of HR Manager and Training within the organization. It will examine Training & Organization Development goals and practices in the success of a company.
URL:https://aaimea.org/cal-date/hre-training-organizational-development-for-hr-live-online-04-29-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260429T093000
DTEND;TZID=America/Chicago:20260429T113000
DTSTAMP:20260409T101805
CREATED:20251117T173854Z
LAST-MODIFIED:20251212T200348Z
UID:10001322-1777455000-1777462200@aaimea.org
SUMMARY:KLS: Foundations of Effective Leadership LIVE ONLINE 04/29/2026
DESCRIPTION:In this program we will introduce you to the essential skills you need to be successful in your role.
URL:https://aaimea.org/cal-date/kls-foundations-of-effective-leadership-live-online-04-29-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260429T130000
DTEND;TZID=America/Chicago:20260429T150000
DTSTAMP:20260409T101805
CREATED:20260209T181816Z
LAST-MODIFIED:20260210T171032Z
UID:10001463-1777467600-1777474800@aaimea.org
SUMMARY:Copilot Next Level: Copilot Customization and Agents - 04/29/2026
DESCRIPTION:Unlock the full potential of Copilot by learning advanced customization and agentic AI features in this focused 2-hour course. Discover how to tailor Copilot to match your personal work style and communication preferences\, making it an even more effective partner in your daily tasks. Through interactive demonstrations and hands-on activities\, you’ll learn how to adjust Copilot’s settings and responses\, so it works seamlessly with you and adapts to your unique workflow.
URL:https://aaimea.org/cal-date/copilot-next-level-copilot-customization-and-agents-04-29-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260430T090000
DTEND;TZID=America/Chicago:20260430T110000
DTSTAMP:20260409T101805
CREATED:20260127T151001Z
LAST-MODIFIED:20260127T151303Z
UID:10001457-1777539600-1777546800@aaimea.org
SUMMARY:KLS: Employment Law for Supervisors LIVE ONLINE 04/30/2026
DESCRIPTION:Every day supervisors deal with employment situations that\, if not handled responsibly and legally\, can result in serious consequences\, including penalties or lawsuits. Regardless of your experience as a supervisor\, you can always benefit from learning more\, or refreshing your memory\, about essential employment law.
URL:https://aaimea.org/cal-date/kls-employment-law-for-supervisors-live-online-04-30-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260501T090000
DTEND;TZID=America/Chicago:20260501T110000
DTSTAMP:20260409T101805
CREATED:20260114T195536Z
LAST-MODIFIED:20260114T213431Z
UID:10001453-1777626000-1777633200@aaimea.org
SUMMARY:Selling with Confidence: Time Management LIVE ONLINE 05/01/2026
DESCRIPTION:As a sales person\, your time and resources are continuously pulled in different directions. From prospecting to maintaining relationships\, ensuring great customer service to fulfillment\, and internal meetings and task logging\, it’s easy to feel like there’s never enough time in the week. If you’re wondering where the days are going and why your goals are not consistently being reached\, it’s likely due to some opportunities with time management. Using a thorough evaluation of your current calendar and simple time management techniques\, you’ll be able to take control of your days\, weeks and months – giving you the ability to crush quotas. \n  \nAt the end of this course you will be able to: \n– Evaluate your current time allocations and determine your ideal time allocations \n– Understand the most important uses of your time as a sales person \n– Prioritize your responsibilities \n– Discover when you’re most effective \n– Identify detractors from your efficiency and how to manage them \n– Hold yourself accountable to your calendar and commitments \n  \nTopics that will be covered: \n– Calendar and Schedule Evaluation \n– Task and Responsibility Assessments \n– The Einstein Window \n– Minimizing Distractions \n– Practicing Self-Discipline \n– Common Time Management Practices \n  \nWho Should Enroll in this Course: \n– Individuals with professional sales experience (inside or outside\, B2B or B2C) \n– First Level Sales Leaders \n– Individuals looking to gain control over their calendar and allocate time effectively \n  \nPreparation: Calendar Evaluation Assessment. Details provided upon registration. \n  \nCompetencies: Sales\, Time Management \nMethod: Group-Live \nCourse Level: Beginner – Intermediate \nDuration: Half Day in Person\, 2 hours Live-Online \n 
URL:https://aaimea.org/cal-date/selling-with-confidence-time-management-live-online-05-01-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260501T130000
DTEND;TZID=America/Chicago:20260501T163000
DTSTAMP:20260409T101805
CREATED:20251105T210332Z
LAST-MODIFIED:20251216T210548Z
UID:10001367-1777640400-1777653000@aaimea.org
SUMMARY:Personal Productivity ST LOUIS 05/01/2026
DESCRIPTION:This half-day course will provide you with techniques for dealing with interruptions\, distractions\, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments\, both personal and professional. For more information or to register\, go to https://aaimea.org/courses/personal-productivity/ \n 
URL:https://aaimea.org/cal-date/personal-productivity-st-louis-05-01-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260505T083000
DTEND;TZID=America/Chicago:20260505T163000
DTSTAMP:20260409T101805
CREATED:20251107T211911Z
LAST-MODIFIED:20251216T210702Z
UID:10001368-1777969800-1777998600@aaimea.org
SUMMARY:Navigating Management: Harnessing DiSC® for Effective Leadership 05/05/2026
DESCRIPTION:
URL:https://aaimea.org/cal-date/navigating-management-harnessing-disc-for-effective-leadership-05-05-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260505T090000
DTEND;TZID=America/Chicago:20260505T110000
DTSTAMP:20260409T101805
CREATED:20251117T175039Z
LAST-MODIFIED:20251212T200641Z
UID:10001323-1777971600-1777978800@aaimea.org
SUMMARY:KLS:  Communicating Effectively as a Leader LIVE ONLINE 05/05/2026
DESCRIPTION:Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill\, we can all get better at delivering our messages and understanding others. In this session\, we will focus on building the skills that will make you a more powerful and persuasive communicator.
URL:https://aaimea.org/cal-date/kls-communicating-effectively-as-a-leader-live-online-05-05-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260505T093000
DTEND;TZID=America/Chicago:20260505T113000
DTSTAMP:20260409T101805
CREATED:20251105T170032Z
LAST-MODIFIED:20251216T211323Z
UID:10001369-1777973400-1777980600@aaimea.org
SUMMARY:Intro to Microsoft PowerPoint LIVE ONLINE 05/05/2026
DESCRIPTION:
URL:https://aaimea.org/cal-date/intro-to-microsoft-powerpoint-live-online-05-05-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260505T130000
DTEND;TZID=America/Chicago:20260505T150000
DTSTAMP:20260409T101805
CREATED:20260209T182255Z
LAST-MODIFIED:20260210T171103Z
UID:10001464-1777986000-1777993200@aaimea.org
SUMMARY:Copilot for Project Management - 05/05/2026
DESCRIPTION:Experience a new era of project management with Copilot + Microsoft Planner. In this innovative training session\, you’ll discover how Microsoft Planner not only helps organize group tasks and bring project teams together but also becomes more powerful with integrated AI capabilities. With Copilot acting as an intelligent assistant\, it’s like adding an expert team member who can tackle research\, brainstorming\, and creative tasks on your behalf—while you supervise\, provide feedback\, and fine-tune results to meet your project’s needs.
URL:https://aaimea.org/cal-date/copilot-for-project-management-05-05-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260506T080000
DTEND;TZID=America/Chicago:20260506T150000
DTSTAMP:20260409T101805
CREATED:20251204T165823Z
LAST-MODIFIED:20251216T211658Z
UID:10001370-1778054400-1778079600@aaimea.org
SUMMARY:Microsoft Excel Level 1 LIVE ONLINE 05/06/2026
DESCRIPTION:This course will familiarize students with Excel\, helping them to learn how to create\, entering and editing text\, values\, and formulas and how to save workbooks. They will learn to move and copy data and formulas\, and work with ranges (contiguous versus non-contiguous)\, rows\, and columns. Students will also learn to use simple functions and easily apply formatting techniques to worksheet data. They will review workbooks for spelling errors\, modify page setup\, and print professional looking worksheets.  
URL:https://aaimea.org/cal-date/microsoft-excel-level-1-live-online-05-06-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260506T090000
DTEND;TZID=America/Chicago:20260506T110000
DTSTAMP:20260409T101805
CREATED:20251104T172414Z
LAST-MODIFIED:20260406T132157Z
UID:10001371-1778058000-1778065200@aaimea.org
SUMMARY:HRE: Wage & Salary Administration LIVE ONLINE 05/05/2026
DESCRIPTION:This course offers a review of the role of Human Resources in managing wage & salary structure for the organization. It will examine compensation objectives as well as legal requirements that persons in human resources must consider.
URL:https://aaimea.org/cal-date/hre-wage-salary-administration-live-online-05-06-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260506T093000
DTEND;TZID=America/Chicago:20260506T113000
DTSTAMP:20260409T101805
CREATED:20260114T195842Z
LAST-MODIFIED:20260114T213518Z
UID:10001454-1778059800-1778067000@aaimea.org
SUMMARY:Selling With Confidence: Value vs ROI LIVE ONLINE 05/06/2026
DESCRIPTION:The way that consumers and businesses buy has changed drastically over the past few years. Gone are the days of high-pressure techniques\, get-it-right-now deals or complex ROI calculations. Working with today’s more informed buyer requires a bit more finesse. Selling on value and highlighting the benefits has never been more important. \n  \nAt the end of this course you will be able to: \n– Understand the benefits of selling on value vs ROI \n– Align your sales process to the modern customer journey \n– Create benefit based statements for any solution/product/service \n– Verbally and visually present value during a pitch \n  \nTopics that will be covered: \n– Defining and Redefining Value vs ROI \n– Buyer’s Motivating Factors \n– The Modern Customer Journey \n– Finding the Customer Centric Benefits \n– Giving a Value Based Recommendation \n  \nWho Should Enroll in this Course: \n– Individuals with professional sales experience (inside or outside\, B2B or B2C) \n– Professionals who have been trained in a value based or consultative sales process \n– Salespeople aiming to transition away from a transactional selling approach \n  \nPreparation: Current sales process self-assessment provided with registration. \n  \nCompetencies: Sales Recommendations \nMethod: Group-Live \nCourse Level: Intermediate \nDuration: Half Day in Person\, 2 hours Live-Online \n 
URL:https://aaimea.org/cal-date/selling-with-confidence-value-vs-roi-live-online-05-06-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260507T093000
DTEND;TZID=America/Chicago:20260507T113000
DTSTAMP:20260409T101805
CREATED:20251106T170159Z
LAST-MODIFIED:20251216T211808Z
UID:10001372-1778146200-1778153400@aaimea.org
SUMMARY:Exceptional Customer Service LIVE ONLINE 05/07/2026
DESCRIPTION:As Account Team Members build relationships with clients\, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients\, especially by phone and email\, can be a challenge. Further\, managing Challenging or Demanding Clients can be overwhelming. This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for improving Customer Communication with all Clients. \n  \nAt the end of the course\, you will be able to: \n• Understand the 3 Pillars of Exceptional Customer Service \n• Learn Best Practices for Managing Difficult Clients \n• Apply Assertive Communication Keys to Build Client Relationships \n• Review Fundamentals for Writing Clear and Concise Emails \n• Share Phone Etiquette Best Practices to Improve Client Communication \n  \n 
URL:https://aaimea.org/cal-date/exceptional-customer-service-live-online-05-07-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260507T133000
DTEND;TZID=America/Chicago:20260514T153000
DTSTAMP:20260409T101805
CREATED:20251106T163126Z
LAST-MODIFIED:20251216T211845Z
UID:10001373-1778160600-1778772600@aaimea.org
SUMMARY:Conflict\, Coaching & Challenging Discussions LIVE ONLINE - May 2026
DESCRIPTION:As a Leader\, Mentor\, or Team Member\, managing important conversations well is a critical aspect of your role. This two-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team\, provide effective coaching to members of the team\, lead challenging discussions and provide follow up to assess results to help the team to move forward with success.
URL:https://aaimea.org/cal-date/conflict-coaching-challenging-discussions-live-online-may-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260508T083000
DTEND;TZID=America/Chicago:20260508T120000
DTSTAMP:20260409T101805
CREATED:20251106T160259Z
LAST-MODIFIED:20251216T211917Z
UID:10001374-1778229000-1778241600@aaimea.org
SUMMARY:Conflict\, Coaching & Challenging Discussions ST. LOUIS 05/08/2026
DESCRIPTION:As a Leader\, Mentor\, or Team Member\, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team\, provide effective coaching to members of the team\, lead challenging discussions and provide follow up to assess results to help the team to move forward with success.
URL:https://aaimea.org/cal-date/conflict-coaching-challenging-discussions-st-louis-05-08-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260508T130000
DTEND;TZID=America/Chicago:20260508T163000
DTSTAMP:20260409T101805
CREATED:20251106T161421Z
LAST-MODIFIED:20251216T211953Z
UID:10001375-1778245200-1778257800@aaimea.org
SUMMARY:Presentation Skills ST. LOUIS 05/08/2026
DESCRIPTION:Presentation Skills is an interactive course designed to help professionals speak efficiently and effectively by teaching ways to prepare and deliver presentations\, and engage audiences. This course provides an encouraging environment where participants can “get their feet wet” in the art of public speaking. For more information or to register\, go to https://aaimea.org/courses/presentation-skills/ \n 
URL:https://aaimea.org/cal-date/presentation-skills-st-louis-05-08-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260508T133000
DTEND;TZID=America/Chicago:20260508T153000
DTSTAMP:20260409T101805
CREATED:20251105T145601Z
LAST-MODIFIED:20251216T212038Z
UID:10001376-1778247000-1778254200@aaimea.org
SUMMARY:Personal Productivity LIVE ONLINE 05/08/2026
DESCRIPTION:We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails\, voicemails\, interruptions\, and meetings? \n  \nThis course is all about helping you find better ways to effectively deal with these challenges\, get your work done\, achieve more\, and decrease your stress. We concentrate on practical “how-to” information. That includes tips\, techniques\, and strategies that will have an immediate impact on your personal productivity.
URL:https://aaimea.org/cal-date/personal-productivity-live-online-05-08-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260512T133000
DTEND;TZID=America/Chicago:20260512T153000
DTSTAMP:20260409T101805
CREATED:20251105T170605Z
LAST-MODIFIED:20251216T212128Z
UID:10001377-1778592600-1778599800@aaimea.org
SUMMARY:Intro to Microsoft SharePoint LIVE ONLINE 05/12/2026
DESCRIPTION:
URL:https://aaimea.org/cal-date/intro-to-microsoft-sharepoint-live-online-05-12-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260513T090000
DTEND;TZID=America/Chicago:20260513T110000
DTSTAMP:20260409T101805
CREATED:20251117T175546Z
LAST-MODIFIED:20251212T200748Z
UID:10001324-1778662800-1778670000@aaimea.org
SUMMARY:KLS:  Coaching for Peak Performance LIVE ONLINE 05/13/2026
DESCRIPTION:Coaching is an integral part of success at all levels of management. As a supervisor\, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments\, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.
URL:https://aaimea.org/cal-date/kls-coaching-for-peak-performance-live-online-05-13-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260513T133000
DTEND;TZID=America/Chicago:20260513T153000
DTSTAMP:20260409T101805
CREATED:20251104T172816Z
LAST-MODIFIED:20251216T212427Z
UID:10001378-1778679000-1778686200@aaimea.org
SUMMARY:HRE: Employee Communications for HR Professionals LIVE ONLINE 05/13/2026
DESCRIPTION:This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices\, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.
URL:https://aaimea.org/cal-date/hre-employee-communications-for-hr-professionals-live-online-05-13-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260514T083000
DTEND;TZID=America/Chicago:20260514T163000
DTSTAMP:20260409T101805
CREATED:20251126T171726Z
LAST-MODIFIED:20251216T213127Z
UID:10001379-1778747400-1778776200@aaimea.org
SUMMARY:Assertive Communication Skills Peoria - 05/14/2026
DESCRIPTION:To be successful in today’s challenging workplace\, you must be able to communicate effectively and efficiently. This course teaches key communication skills that helps you speak\, write\, and behave in an assertive way. In addition\, the course provides key strategies for overcoming mental roadblocks while building confidence\, and gives you relationship strategies that build rapport and help overcome personality conflicts. For more information or to register\, go to https://aaimea.org/courses/assertive-communication-skills/ \n 
URL:https://aaimea.org/cal-date/assertive-communication-skills-peoria-05-14-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260514T130000
DTEND;TZID=America/Chicago:20260514T150000
DTSTAMP:20260409T101805
CREATED:20260209T182621Z
LAST-MODIFIED:20260210T171345Z
UID:10001465-1778763600-1778770800@aaimea.org
SUMMARY:Copilot Basics & AI Fundamentals – HR Edition - 05/14/2026
DESCRIPTION:This 2-hour training session is the perfect starting point for anyone curious about Microsoft’s new AI assistant\, especially HR professionals looking to streamline their workflows. \n  \nYou’ll discover how Microsoft 365 Copilot can become your everyday productivity partner. 
URL:https://aaimea.org/cal-date/copilot-basics-ai-fundamentals-hr-edition-05-14-2026/
LOCATION:AAIM St. Louis Office\, 12851 Manchester Rd.\, Suite 150\, St. Louis\, MO\, 63131\, United States
ORGANIZER;CN="Solutions Team":MAILTO:register@aaimea.org
END:VEVENT
END:VCALENDAR