Leadership for Leads PEORIA - August 2026
2026-08-06 08:30 - 2026-08-13 16:30 (America/Chicago) | AAIM St. Louis Office, 12851 Manchester Rd., Suite 150, St. Louis, MO, 63131, United States
Making the transition from team member to team lead can be challenging. This course helps you assess and develop your leadership skills, discover practical and proven ways to effectively communicate, motivate and train others, and increase your personal effectiveness and professional reputation. As a work lead, your team’s success is your success. For more information or to register, go to https://aaimea.org/courses/leadership-for-leads/

Personal Productivity ST LOUIS 08/06/2026
2026-08-06 13:00 - 16:30
This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments, both personal and professional. For more information or to register, go to https://aaimea.org/courses/personal-productivity/

Personal Productivity LIVE ONLINE 08/07/2026
2026-08-07 09:00 - 11:00
We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails, voicemails, interruptions, and meetings?

This course is all about helping you find better ways to effectively deal with these challenges, get your work done, achieve more, and decrease your stress. We concentrate on practical “how-to” information. That includes tips, techniques, and strategies that will have an immediate impact on your personal productivity.

KLS: Coaching for Peak Performance LIVE ONLINE 08/11/2026
2026-08-11 09:00 - 11:00
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

HRE: HR Role & Regulatory Compliance Fundamentals LIVE ONLINE 08/11/2026
2026-08-11 09:30 - 11:30
This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles that HR can play within an organization will be explored.

Pulling Data Using Excel VLOOKUPs and More LIVE ONLINE 08/11/2026
2026-08-11 11:00 - 15:00
Excel LOOKUPs are powerful and versatile functions that save time and effort when working with large datasets. They are some of Excel’s most valuable and least understood functions. They search for specific values within a data range and return related information from another location. In this workshop, we will explore ways to return data using advanced techniques like VLOOKUP, XLOOKUP, NAMED RANGES, the MATCH and INDEX functions, and more.

Conflict, Coaching & Challenging Discussions ST. LOUIS 08/12/2026
2026-08-12 08:30 - 12:00
As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow up to assess results to help the team to move forward with success.

Presentation Skills ST. LOUIS 08/12/2026
2026-08-12 13:00 - 16:30
Presentation Skills is an interactive course designed to help professionals speak efficiently and effectively by teaching ways to prepare and deliver presentations, and engage audiences. This course provides an encouraging environment where participants can “get their feet wet” in the art of public speaking. For more information or to register, go to https://aaimea.org/courses/presentation-skills/

Intro to Microsoft Excel LIVE ONLINE 08/13/2026
2026-08-13 09:30 - 11:30

Critical Thinking Skills ST. LOUIS 08/13/2026
2026-08-13 08:30 - 12:00
Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently. For more information or to register, go to https://aaimea.org/courses/critical-thinking-skills/

Conquering FMLA IN-PERSON 08/13/2026
2026-08-13 13:00 - 16:30
The Family and Medical Leave Act (FMLA) has been around for over a decade yet it continues to cause confusion and questions as to how to keep compliant. Detailed regulations and numerous legislative and regulatory changes have made it extremely difficult for Human Resources to administer. This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration. You’ll obtain the skills, understanding, and confidence needed to make case-by-case and strategic FMLA decisions that withstand the toughest scrutiny.
At the end of this course, attendees will be able to:

Understand the conditions that are applicable to FMLA
Understand Notification Deadlines, how to curb abuse, and prevent claims
Better understand Military Family Leave
Recognize advanced FMLA issues involving parental leave, reinstatements, as well as recent new legislation
Know how to coordinate FMLA with ADA and accommodations

KLS: Delegating & Empowering Others LIVE ONLINE 08/18/2026
2026-08-18 09:00 - 11:00
Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with the aim of developing their commitment and expertise. Put together delegation and empowerment and there are wide-ranging benefits for the manager, the employees, and their organization.

The idea of delegation is certainly nothing new. It’s something effective supervisors and managers do well. This training provides guidelines that help all leaders learn how to do it right.

HRE: The Employment Process LIVE ONLINE 08/18/2026
2026-08-18 09:30 - 11:30
This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

Intro to Microsoft Outlook Productivity Tools LIVE ONLINE 08/18/2026
2026-08-18 13:30 - 15:30

Honing Your Professional Messaging with ChatGPT LIVE ONLINE 08/18/2026
2026-08-18 13:30 - 15:30

Selling with Confidence: Managing Resistance and Overcoming Objections 08/19/26
2026-08-19 09:30 - 11:30
Whether prospecting over the phone with a cold call or in person through a drop-in, hearing the proverbial slam of the door on your attempt at contact can be discouraging. But managing the expected resistance doesn’t have to be difficult. In fact, it can be fun! In this course, we’ll determine top prospecting objections you’re facing now and learn 2 ways to approach them that keep the conversation flowing and in your favor.

At the end of this course you will be able to:
– Identify common objections you face during interactions early in the sales process
– Exercise emotional control and empathy when faced with resistance
– Move through and around challenges in prospecting

Topics that will be covered:
– Why Objections Occur
– Where we Struggle as Sales Professionals
– Why Empathy Matters
– Steering the Conversation Back on Course
– The Inquiry Method
– The Pivot Method

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– Salespeople who are looking to gain more traction in cold calls or first touchpoints

Preparation: Cold calling self-assessment provided with registration.

Competencies: Sales, Prospecting, Objection Handling, Cold Calling
Method: Group-Live
Course Level: Beginner- Intermediate
Duration: Half Day in Person, 2 hours Live-Online

A Culture of Feedback ST LOUIS - 08/20/2026
2026-08-20 08:30 - 12:00

Intro to Microsoft PowerPoint LIVE ONLINE 08/20/2026
2026-08-20 09:30 - 11:30

Building Commitment & Accountability ST. LOUIS 08/20/2026
2026-08-20 13:00 - 16:30
Leaders in organizations frequently speak about creating a culture of ‘accountability’. But what is ‘accountability’? Why is it important and what does it look like in a high-performance organization? In this course, managers and leaders will learn the components of accountability and how they can both build and be part of a culture of accountability. For more information or to register, go to https://aaimea.org/courses/building-commitment-accountability/

Leadership for Leads ST. LOUIS - August 2026
2026-08-21 08:30 - 2026-09-11 12:00

Motivational Skills for Leaders ST. LOUIS 08/21/2026
2026-08-21 13:00 - 16:30
Leaders are tasked with ‘motivating’ people and building engagement, but doing so can be difficult. In this course, participants will learn ways to help build employee engagement and performance, as well as leadership styles that can influence motivation and build positive behaviors. For more information or to register, go to https://aaimea.org/courses/motivational-skills-leaders/

Microsoft Excel Level 1 LIVE ONLINE 08/25/2026
2026-08-25 10:00 - 17:00
This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and easily apply formatting techniques to worksheet data. They will review workbooks for spelling errors, modify page setup, and print professional looking worksheets.

Interpersonal Communication Skills LIVE ONLINE - August 2026
2026-08-25 13:30 - 2026-09-01 15:30
Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively. Participants receive a personal DiSC Assessment based on their communication style

Beyond Supervisor Essentials ST. LOUIS - August 2026
2026-08-26 08:30 - 2026-09-09 16:30
You’ve got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM’s Supervisor Essentials course. Participants will be exposed to skills beyond basic responsibilities of a supervisor. This next step in AAIM’s Supervisor training curriculum explores Delegation Skills, Dealing with Conflict, Leading Change, Delivering Performance Appraisals, Interviewing Skills, and Building Teamwork.

Selling With Confidence: The Discovery Process LIVE ONLINE 08/26/2026
2026-08-26 09:30 - 11:30
Uncovering a top level need may not be difficult, but what compels a client to buy? It’s not a price reduction, flashy packaging or an incentive. It’s open communication that allows the buyer to self-realize the impact of their challenges and/or goals. Following a connection driven, highly repeatable conversation structure will allow you to not only make the proper recommendation, but will have buyers asking you for the close.

At the end of this course you will be able to:
– Understand the modern customer journey
– Uncover buyer motivations
– Facilitate a deeper, discovery conversation
– Bring a client to a moment of self-realization
– Increase buying urgency

Topics that will be covered:
– Discovering Your Discovery Style
– Why Effective Listening Matters
– Buyer’s Motivating Factors
– The Modern Customer Journey
– The Value Driven Discovery Process

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– First level sales managers
– Professionals who have been trained in a discovery or needs analysis process
– Salespeople aiming to deepen their discovery conversations

Preparation: Current sales process self-assessment provided with registration.

Competencies: Sales, Uncovering Needs, Discovery
Method: Group-Live
Course Level: Intermediate
Duration: Half Day in Person, 2 hours Live-Online

Navigating Management: Harnessing DiSC® for Effective Leadership 08/27/2026
2026-08-27 08:30 - 16:30

Intro to Microsoft SharePoint LIVE ONLINE 08/27/2026
2026-08-27 09:30 - 11:30

Developing People for Performance & Growth 08/28/2026
2026-08-28 13:00 - 16:30
Nothing is more important to an organization than retaining and developing the talent that will lead to the preservation and future success of the organization. Yet, the competency of developing people is one of the newer competency focuses for leaders. It doesn’t have to be mysterious and it is important for leaders to learn how to develop their people as core ways of leading every day. For more information or to register, go to https://aaimea.org/courses/developing-people-for-performance-and-growth/

HRE: Employee Recordkeeping, Reports & Personnel Files LIVE ONLINE 09/01/2026
2026-09-01 09:30 - 11:30
Participants will learn an introduction to postings, recordkeeping and retention, immigration law and access to personnel files. This session will serve as a guide for participants as well as reference materials when situations arise that are not part of the normal operations with the business.

Active Listening LIVE ONLINE - September 2026
2026-09-02 09:00 - 2026-09-09 11:00
The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a ‘so-so listener’ to a dynamic listener. This class teaches ways to strengthen concentration, change listening habits, manage interruptions and monitor reactions to effectively communicate. For more information or to register, go to
