AAIM

Effective Email Management LIVE ONLINE 07/30/2026
2026-07-30 09:30 - 11:30 (America/Chicago) | AAIM St. Louis Office, 12851 Manchester Rd., Suite 150, St. Louis, MO, 63131, United States
Effectively managing your email inbox can be key time management and increased productivity. The most effective email users are seen as more reliable and accessible just by following a few best practices that prevent email from overwhelming them. During this course, attendees will learn the three strategies to pull you off the hamster wheel of email ineffectiveness. This 2 hour class will help you make your email work for you and assist in being more productive and organized.

Attendees will learn the secrets of:

Email folders – Are they helpful or harmful?
Creating filters to save hours of time each week
Implementing ways to be more productive with time spent processing email

Join us Live Online to learn how to prevent your email from becoming overwhelming and assist you in getting more done.

High Performance Coaching ST. LOUIS 07/30/2026
2026-07-30 13:00 - 16:30
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

At the end of this course you will be able to:

Define effective coaching
Identify coachable moments and targets
Follow a structured approach to coaching
Communicate clear performance expectations
Match your coaching style to the employee’s development needs
Provide feedback in a positive and constructive way
Effectively address and discuss performance issues
Formulate employee coaching & development plans

Copilot Basics & AI Fundamentals - 07/30/2026
2026-07-30 13:30 - 15:30
Copilot Basics & AI Fundamentals is the perfect starting point for anyone curious about Microsoft’s new AI assistant. In this focused 2-hour class training session, you’ll discover how Microsoft 365 Copilot can become your everyday productivity partner. We’ll demystify what Copilot is and show you how it works within Word, Excel, PowerPoint, Outlook, and Teams.
Watch live demos of Copilot drafting documents, analyzing spreadsheets, and summarizing emails!

KLS: Communicating Effectively as a Leader LIVE ONLINE 08/04/2026
2026-08-04 09:00 - 11:00
Communication is the most powerful tool a leader has to effectively manage and guide performance that creates results. Like any skill, we can all get better at delivering our messages and understanding others. In this session, we will focus on building the skills that will make you a more powerful and persuasive communicator.

Time Management LIVE ONLINE 08/04/2026
2026-08-04 13:30 - 15:30
Many new leaders are challenged by the volume of tasks and responsibilities that need to be resolved daily and weekly. These challenges affect the need to create vision and direction for a team or an organization. In order to be successful, leaders must plan and be proactive as it relates to time management. Participants will develop a Time Management Plan that makes sense for their schedules and objectives.

Negotiating Skills - ST. LOUIS 08/05/2026
2026-08-05 08:30 - 16:30
Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working together again. Negotiating effectively and at the appropriate time are keys to driving results. This course covers processes and skills for preparing and leading successful negotiations that result in mutually beneficial commitments and contribute to the development and maintenance of long-term relationships. For more information or to register, go to https://aaimea.org/courses/negotiating-skills/

Supervisor's Toolbox ST. LOUIS - August 2026
2026-08-05 08:30 - 2026-08-19 16:30
As a supervisor, you are only as good as your people and the work they produce. This series course is designed to provide critical management skills to perform duties and responsibilities required of a management member. Participants will be able to develop a clear understanding of their job responsibilities as a supervisor, gain insight into their leadership style, and understand the basic skills needed to be an effective supervisor. For more information or to register, go to https://aaimea.org/courses/supervisor-essentials/

Principles of Leadership ST. LOUIS - August 2026
2026-08-05 08:30 - 2026-09-09 16:30
Making the jump from individual contributor to manager is one of the toughest career challenges an employee can face; it requires a new mindset and new skills. New managers no longer focus only on their personal workload – they need to know how to lead their teams to maximum productivity.

Microsoft Excel Level 1 LIVE ONLINE 08/06/2026
2026-08-06 08:00 - 15:00
This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and easily apply formatting techniques to worksheet data. They will review workbooks for spelling errors, modify page setup, and print professional looking worksheets.

Building Influence & Credibility 08/06/2026
2026-08-06 08:30 - 12:00
The ability to work with and influence others is a key workplace skill. This program provides in-depth training on the sound use of tactics to influence work behavior and attitudes in an upward, lateral and downward direction. You will identify your preferred approach and learn how to flex your style according to the context and desired outcomes. For more information or to register, go to https://aaimea.org/courses/building-influence-credibility/

Leadership for Leads PEORIA - August 2026
2026-08-06 08:30 - 2026-08-13 16:30
Making the transition from team member to team lead can be challenging. This course helps you assess and develop your leadership skills, discover practical and proven ways to effectively communicate, motivate and train others, and increase your personal effectiveness and professional reputation. As a work lead, your team’s success is your success. For more information or to register, go to https://aaimea.org/courses/leadership-for-leads/

Personal Productivity ST LOUIS 08/06/2026
2026-08-06 13:00 - 16:30
This half-day course will provide you with techniques for dealing with interruptions, distractions, and other stressors while learning principles that will enable you to establish a system that will help you deal with all your commitments, both personal and professional. For more information or to register, go to https://aaimea.org/courses/personal-productivity/

Personal Productivity LIVE ONLINE 08/07/2026
2026-08-07 09:00 - 11:00
We all face this daily challenge: too much to do and not enough time to do it. Do you feel overwhelmed by your workload? Do you wish that you could just stop the flood of emails, voicemails, interruptions, and meetings?

This course is all about helping you find better ways to effectively deal with these challenges, get your work done, achieve more, and decrease your stress. We concentrate on practical “how-to” information. That includes tips, techniques, and strategies that will have an immediate impact on your personal productivity.

KLS: Coaching for Peak Performance LIVE ONLINE 08/11/2026
2026-08-11 09:00 - 11:00
Coaching is an integral part of success at all levels of management. As a supervisor, you are only as good as your people and the work they produce. Within today’s competitive and results-focused environments, coaching is a highly visible and positive demonstration of your commitment to ongoing personal development and performance improvement.

HRE: HR Role & Regulatory Compliance Fundamentals LIVE ONLINE 08/11/2026
2026-08-11 09:30 - 11:30
This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles that HR can play within an organization will be explored.

Pulling Data Using Excel VLOOKUPs and More LIVE ONLINE 08/11/2026
2026-08-11 11:00 - 15:00
Excel LOOKUPs are powerful and versatile functions that save time and effort when working with large datasets. They are some of Excel’s most valuable and least understood functions. They search for specific values within a data range and return related information from another location. In this workshop, we will explore ways to return data using advanced techniques like VLOOKUP, XLOOKUP, NAMED RANGES, the MATCH and INDEX functions, and more.

Conflict, Coaching & Challenging Discussions ST. LOUIS 08/12/2026
2026-08-12 08:30 - 12:00
As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This four-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow up to assess results to help the team to move forward with success.

Presentation Skills ST. LOUIS 08/12/2026
2026-08-12 13:00 - 16:30
Presentation Skills is an interactive course designed to help professionals speak efficiently and effectively by teaching ways to prepare and deliver presentations, and engage audiences. This course provides an encouraging environment where participants can “get their feet wet” in the art of public speaking. For more information or to register, go to https://aaimea.org/courses/presentation-skills/

Intro to Microsoft Excel LIVE ONLINE 08/13/2026
2026-08-13 09:30 - 11:30

Critical Thinking Skills ST. LOUIS 08/13/2026
2026-08-13 08:30 - 12:00
Critical thinking is the foundation of most essential workplace skills including problem-solving, decision making, leadership, and strategic thinking. In this course, participants will learn ways to find new solutions, tips to avoid emotional thinking, and methods to work together more efficiently. For more information or to register, go to https://aaimea.org/courses/critical-thinking-skills/

Conquering FMLA IN-PERSON 08/13/2026
2026-08-13 13:00 - 16:30
The Family and Medical Leave Act (FMLA) has been around for over a decade yet it continues to cause confusion and questions as to how to keep compliant. Detailed regulations and numerous legislative and regulatory changes have made it extremely difficult for Human Resources to administer. This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration. You’ll obtain the skills, understanding, and confidence needed to make case-by-case and strategic FMLA decisions that withstand the toughest scrutiny.
At the end of this course, attendees will be able to:

Understand the conditions that are applicable to FMLA
Understand Notification Deadlines, how to curb abuse, and prevent claims
Better understand Military Family Leave
Recognize advanced FMLA issues involving parental leave, reinstatements, as well as recent new legislation
Know how to coordinate FMLA with ADA and accommodations

KLS: Delegating & Empowering Others LIVE ONLINE 08/18/2026
2026-08-18 09:00 - 11:00
Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with the aim of developing their commitment and expertise. Put together delegation and empowerment and there are wide-ranging benefits for the manager, the employees, and their organization.

The idea of delegation is certainly nothing new. It’s something effective supervisors and managers do well. This training provides guidelines that help all leaders learn how to do it right.

HRE: The Employment Process LIVE ONLINE 08/18/2026
2026-08-18 09:30 - 11:30
This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

Intro to Microsoft Outlook Productivity Tools LIVE ONLINE 08/18/2026
2026-08-18 13:30 - 15:30

Honing Your Professional Messaging with ChatGPT LIVE ONLINE 08/18/2026
2026-08-18 13:30 - 15:30

Selling with Confidence: Managing Resistance and Overcoming Objections 08/19/26
2026-08-19 09:30 - 11:30
Whether prospecting over the phone with a cold call or in person through a drop-in, hearing the proverbial slam of the door on your attempt at contact can be discouraging. But managing the expected resistance doesn’t have to be difficult. In fact, it can be fun! In this course, we’ll determine top prospecting objections you’re facing now and learn 2 ways to approach them that keep the conversation flowing and in your favor.

At the end of this course you will be able to:
– Identify common objections you face during interactions early in the sales process
– Exercise emotional control and empathy when faced with resistance
– Move through and around challenges in prospecting

Topics that will be covered:
– Why Objections Occur
– Where we Struggle as Sales Professionals
– Why Empathy Matters
– Steering the Conversation Back on Course
– The Inquiry Method
– The Pivot Method

Who Should Enroll in this Course:
– Individuals with professional sales experience (inside or outside, B2B or B2C)
– Salespeople who are looking to gain more traction in cold calls or first touchpoints

Preparation: Cold calling self-assessment provided with registration.

Competencies: Sales, Prospecting, Objection Handling, Cold Calling
Method: Group-Live
Course Level: Beginner- Intermediate
Duration: Half Day in Person, 2 hours Live-Online

A Culture of Feedback ST LOUIS - 08/20/2026
2026-08-20 08:30 - 12:00

Intro to Microsoft PowerPoint LIVE ONLINE 08/20/2026
2026-08-20 09:30 - 11:30

Building Commitment & Accountability ST. LOUIS 08/20/2026
2026-08-20 13:00 - 16:30
Leaders in organizations frequently speak about creating a culture of ‘accountability’. But what is ‘accountability’? Why is it important and what does it look like in a high-performance organization? In this course, managers and leaders will learn the components of accountability and how they can both build and be part of a culture of accountability. For more information or to register, go to https://aaimea.org/courses/building-commitment-accountability/

Leadership for Leads ST. LOUIS - August 2026
2026-08-21 08:30 - 2026-09-11 12:00
