AAIM

Time Management LIVE ONLINE 11/10/2026
2026-11-10 13:30 - 15:30 (America/Chicago) | AAIM St. Louis Office, 12851 Manchester Rd., Suite 150, St. Louis, MO, 63131, United States
Many new leaders are challenged by the volume of tasks and responsibilities that need to be resolved daily and weekly. These challenges affect the need to create vision and direction for a team or an organization. In order to be successful, leaders must plan and be proactive as it relates to time management. Participants will develop a Time Management Plan that makes sense for their schedules and objectives.

HRE: Employee Communications for HR Professionals LIVE ONLINE 11/12/2026
2026-11-12 09:30 - 11:30
This course offers a review of the role of Human Resources in communicating with employees. It will examine best practices, issues & challenges that persons in human resources deal with on a day-to-day basis when communicating with employees.

KLS: Delegating & Empowering Others LIVE ONLINE 11/12/2026
2026-11-12 13:00 - 15:00
Delegation and empowerment are essential leadership skills for managers. Delegation is a straightforward means of assigning tasks. Done effectively, it can be motivating. Empowerment is giving employees more autonomy with the aim of developing their commitment and expertise. Put together delegation and empowerment and there are wide-ranging benefits for the manager, the employees, and their organization.

The idea of delegation is certainly nothing new. It’s something effective supervisors and managers do well. This training provides guidelines that help all leaders learn how to do it right.

Intro to Microsoft SharePoint LIVE ONLINE 11/12/2026
2026-11-12 13:30 - 15:30

Microsoft Excel Level 1 LIVE ONLINE 11/18/2026
2026-11-18 08:00 - 15:00
This course will familiarize students with Excel, helping them to learn how to create, entering and editing text, values, and formulas and how to save workbooks. They will learn to move and copy data and formulas, and work with ranges (contiguous versus non-contiguous), rows, and columns. Students will also learn to use simple functions and easily apply formatting techniques to worksheet data. They will review workbooks for spelling errors, modify page setup, and print professional looking worksheets.

Beyond Supervisor Essentials ST. LOUIS - November 2026
2026-11-18 08:30 - 2026-12-09 16:30
You’ve got the basics of supervising down. The next step is to refine your skills and add new ones to move up to being an exceptional Supervisor. This 3-Day series course is designed to provide those next level management skills for Supervisors who have been through AAIM’s Supervisor Essentials course. Participants will be exposed to skills beyond basic responsibilities of a supervisor. This next step in AAIM’s Supervisor training curriculum explores Delegation Skills, Dealing with Conflict, Leading Change, Delivering Performance Appraisals, Interviewing Skills, and Building Teamwork.

HRE: HR Role & Regulatory Compliance Fundamentals LIVE ONLINE 11/19/2026
2026-11-19 09:30 - 11:30
This course offers an introduction and review to the legal and regulatory compliance issues that persons in human resources or supervisory positions deal with on a day-to-day basis. The roles that HR can play within an organization will be explored.

Intro to Microsoft Teams LIVE ONLINE 11/19/2026
2026-11-19 13:30 - 15:30

Building Influence & Credibility 12/01/2026
2026-12-01 08:30 - 12:00
The ability to work with and influence others is a key workplace skill. This program provides in-depth training on the sound use of tactics to influence work behavior and attitudes in an upward, lateral and downward direction. You will identify your preferred approach and learn how to flex your style according to the context and desired outcomes. For more information or to register, go to https://aaimea.org/courses/building-influence-credibility/

FMLA Basics LIVE ONLINE 12/01/2026
2026-12-01 09:30 - 11:30
The Family and Medical Leave Act (FMLA) has been around for over a decade yet it continues to cause confusion and questions as to how to keep compliant. Detailed regulations and numerous legislative and regulatory changes have made it extremely difficult for Human Resources to administer. This class will help you and your organization overcome compliance and employee leave challenges while becoming more proficient in FMLA administration. You’ll obtain the skills, understanding, and confidence needed to make case-by-case and strategic FMLA decisions that withstand the toughest scrutiny.
At the end of this course, attendees will be able to:

Understand the conditions that are applicable to FMLA
Understand Notification Deadlines, how to curb abuse, and prevent claims
Better understand Military Family Leave
Recognize advanced FMLA issues involving parental leave, reinstatements, as well as recent new legislation
Know how to coordinate FMLA with ADA and accommodations

Conflict, Coaching & Challenging Discussions LIVE ONLINE - December 2026
2026-12-02 09:30 - 2026-12-09 11:30
As a Leader, Mentor, or Team Member, managing important conversations well is a critical aspect of your role. This two-part series is focused on all aspects of Business Conversations. This series is designed to enhance the participants’ ability to manage conflict within a team, provide effective coaching to members of the team, lead challenging discussions and provide follow up to assess results to help the team to move forward with success.

Assertive Communication Advantage Series LIVE ONLINE - December 2026
2026-12-02 09:30 - 2026-12-09 11:30
This 2-part series helps the non-assertive speak up and the aggressive tone down for more productive work relationships. It offers practical ways to express yourself and influence people without being pushy or overbearing. In other words, boost your communication abilities for interpersonal and professional success.

Active Listening LIVE ONLINE - December 2026
2026-12-02 13:30 - 2026-12-09 15:30
The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a ‘so-so listener’ to a dynamic listener. This class teaches ways to strengthen concentration, change listening habits, manage interruptions and monitor reactions to effectively communicate. For more information or to register, go to

A Culture of Feedback ST LOUIS - 12/03/2026
2026-12-03 08:30 - 12:00

HRE: The Employment Process LIVE ONLINE 12/03/2026
2026-12-03 09:30 - 11:30
This course offers a review of the Employment Process within organizations and examines the issues & challenges that persons in human resources deal with on a day-to-day basis.

Building Commitment & Accountability ST. LOUIS 12/03/2026
2026-12-03 13:00 - 16:30
Leaders in organizations frequently speak about creating a culture of ‘accountability’. But what is ‘accountability’? Why is it important and what does it look like in a high-performance organization? In this course, managers and leaders will learn the components of accountability and how they can both build and be part of a culture of accountability. For more information or to register, go to https://aaimea.org/courses/building-commitment-accountability/

Intro to Microsoft Word LIVE ONLINE 12/03/2026
2026-12-03 13:30 - 15:30

Delegation Skills ST. LOUIS 12/04/2026
2026-12-04 08:30 - 12:00
Delegation is not only a way of increasing your personal productivity–if used effectively, but delegation can also be a useful tool for training, coaching, and empowering employees. Successful delegation requires thorough planning, clear communication, structured follow-up, and feedback. This course will take a look at some of the issues surrounding delegation and ways of improving your personal delegation practices.

Interpersonal Communication Skills LIVE ONLINE - December 2026
2026-12-04 09:30 - 2026-12-11 11:30
Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively. Participants receive a personal DiSC Assessment based on their communication style

Resolving Conflict in Today's Workplace ST. LOUIS 12/04/2026
2026-12-04 13:00 - 16:30
Conflict happens. It’s a fact of life. But did you know that it can actually be helpful and productive if handled the right way? When emotions like fear, anger, resentment or blame get in the way, it makes dealing with conflict more difficult. This training does not promise to end conflict for you, but it will help you deal with it more effectively for all concerned. Learning how to confront and resolve conflict can make the difference between a long healthy career or one filled with headaches and stress. For information or to register, go to https://aaimea.org/courses/dealing-conflict-workplace/

Microsoft Excel Level 1 LIVE ONLINE 12/08/2026
2026-12-08 08:00 - 15:00

Negotiating Skills - ST. LOUIS 12/08/2026
2026-12-08 08:30 - 16:30
Negotiation is the process by which you resolve the differences between parties in a manner that provides a positive outcome for all groups, and leaves everyone looking forward to working together again. Negotiating effectively and at the appropriate time are keys to driving results. This course covers processes and skills for preparing and leading successful negotiations that result in mutually beneficial commitments and contribute to the development and maintenance of long-term relationships. For more information or to register, go to https://aaimea.org/courses/negotiating-skills/

Critical Thinking Skills LIVE ONLINE 12/08/2026
2026-12-08 09:30 - 11:30
Critical thinking is the foundation of most essential workplace skills including problem-solving, decision-making, leadership, and strategic thinking. It’s what helps people to find new solutions to tricky problems, avoid emotional thinking, and work together more efficiently. It can be the difference between success and failure, and it gives you a skill that will increase your effectiveness in your job.

MS Excel Macros & Intro to VBA LIVE ONLINE 12/09/2026
2026-12-09 08:00 - 15:00
Excel macros and VBA are utilized to automate repetitive tasks, customize Excel’s functions, and streamline data processing. With VBA, custom functions and procedures can be created, making complex calculations and data manipulation possible, extending Excel’s capabilities, and making it a more powerful and efficient tool for data analysis and reporting.

Active Listening Skills ST LOUIS 12/10/2026
2026-12-10 08:30 - 12:00
The number one cause of confusion, stress, miscommunication, and conflict comes from people not listening to each other. With so many distractions, high levels of stress, and packed schedules, it’s hard to focus on what people around you are saying. In this course, participants will find that active listening is the ‘bridge’ between being a ‘so-so listener’ to a dynamic listener. This class teaches ways to strengthen concentration, change listening habits, manage interruptions and monitor reactions to effectively communicate. For more information or to register, go to https://aaimea.org/courses/active-listening/

HRE: Unemployment, Workers' Comp & Claims Management LIVE ONLINE 12/10/2026
2026-12-10 09:30 - 11:30
This course offers a review of the role of HR as the administrator of Unemployment, Worker’s Compensation and other claims. It will examine Federal Laws & the requirements Human Resource departments must follow regarding these benefits and claims.

Number Crunching with Excel Pivot Tables LIVE ONLINE 12/10/2026
2026-12-10 11:00 - 15:00
Pivot tables are the perfect solution when summarizing and analyzing large amounts of data. You can access a whole new information set in just a few clicks. Pivot tables extract meaning from that seemingly endless jumble of numbers on your screen. It lets you group your data differently to draw helpful conclusions more quickly. If you work with large amounts of data in Excel, you need to know Pivot Tables to work more efficiently.

Intro to Microsoft OneNote LIVE ONLINE 12/10/2026
2026-12-10 13:30 - 15:30

Exceptional Customer Service LIVE ONLINE 12/15/2026
2026-12-15 09:30 - 11:30
As Account Team Members build relationships with clients, they are challenged with consistently providing exceptional Customer Service. Communicating effectively with those clients, especially by phone and email, can be a challenge. Further, managing Challenging or Demanding Clients can be overwhelming. This course provides tools for being deliberate about creating exceptional Customer Service practices and shares best practices for improving Customer Communication with all Clients.

At the end of the course, you will be able to:
• Understand the 3 Pillars of Exceptional Customer Service
• Learn Best Practices for Managing Difficult Clients
• Apply Assertive Communication Keys to Build Client Relationships
• Review Fundamentals for Writing Clear and Concise Emails
• Share Phone Etiquette Best Practices to Improve Client Communication

MS Excel Level 3 LIVE ONLINE 12/15/2026
2026-12-15 10:00 - 17:00
This Excel course is a day of finding ways to save time and energy digging into your data to get the desired result. You will be introduced to various functions that will quickly condense substantial amounts of data through a Pivot Table, pull out specific data through VLOOKUPs, conditional and logical functions, and save time through macros, data validation, and more. This class is a segue into our more focused courses for individual advanced Excel topics.
